O&T Governance & Agile Process Manager

The Clearing House Payments Company L.L.C.; North Carolina; On-site; USD 120,000 - 170,000; Full time

Job summary

The Clearing House Payments Company L.L.C. is seeking a Process Manager to govern the O&T portfolio, oversee governance standards, and drive process optimization across agile teams using Clarity, Jira, and Confluence.

You will develop training, create metrics, and deliver weekly and monthly reporting, partnering with Scrum Masters to advance the organization's Agile transformation and data-driven decision making.

Qualifications

• 5+ years with Jira and Confluence.
• 5+ years managing technology projects, ideally in financial services.
• 3+ years of SharePoint Online experience.
• 2+ years using AI productivity tools like ChatGPT.
• Experience with Agile methodologies (Scrum/SAFe).
• CSM certification preferred.

Responsibilities

• Governance across multiple O&T Agile teams.
• Champion Clarity PPM adoption and optimization.
• Maintain and improve governance standards and procedures.
• Leverage Scrum Master experience to support Agile transformation.
• Develop and refine metrics, reporting packages, and performance measures.
• Identify opportunities to simplify, standardize, and automate processes.
• Develop and deliver training programs for tool and process adoption.
• Produce weekly portfolio status, weekly metrics, and monthly/ quarterly materials.

Skills

Agile methodologies

Stakeholder management

Training delivery

Analytical thinking

Tools

Jira

Confluence

Clarity

SharePoint Online

Power BI

Power Automate

Job description

The Clearing House Payments Company L.L.C. is seeking a Process Manager to govern the O&T portfolio, oversee governance standards, and drive process optimization across agile teams using Clarity, Jira, and Confluence.

You will develop training, create metrics, and deliver weekly and monthly reporting, partnering with Scrum Masters to advance the organization's Agile transformation and data-driven decision making.