O&T Governance & Process Optimization Lead
The Clearing House Payments Company
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Job summary
The Clearing House Payments Company is seeking a Process Manager within the Operations & Technology (O&T) Administration team in North Carolina. You will govern multiple Agile teams, champion Clarity PPM adoption, and drive process optimization.
The role emphasizes metrics, reporting, and governance to support executive decision-making. You will also lead training initiatives, oversee SharePoint governance, and develop executive-ready presentations.
Qualifications
- 5+ years with Jira and Confluence.
- 5+ years managing technology projects and/or applications, preferably within a financial services organization.
- 3+ years with SharePoint Online.
- 2+ years using AI productivity tools such as ChatGPT.
- Experience with Agile methodologies, including Scrum and SAFe.
- Advanced proficiency with Power BI and Power Automate.
Responsibilities
- Govern governance across multiple O&T Agile teams.
- Champion Clarity PPM adoption across the organization.
- Maintain and enhance processes, procedures, and governance standards.
- Develop metrics, reporting packages, and performance measures.
- Identify opportunities to simplify and automate business processes.
- Develop and deliver training programs to drive tool adoption.
- Produce weekly portfolio status reporting and monthly/quarterly materials.
Skills
Tools
Job description
The Clearing House Payments Company is seeking a Process Manager within the Operations & Technology (O&T) Administration team in North Carolina. You will govern multiple Agile teams, champion Clarity PPM adoption, and drive process optimization.
The role emphasizes metrics, reporting, and governance to support executive decision-making. You will also lead training initiatives, oversee SharePoint governance, and develop executive-ready presentations.
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