Patient Care Coordinator

Kids for the Future; Center Line (MI); On-site; USD 22,000 - 26,000; Full time

Job summary

Binson’s in Center Line, MI is hiring a full-time Customer Support specialist. You’ll answer calls, verify insurance, update records, and ensure every step of the order process runs smoothly and compassionately.

The role requires a high school diploma, strong people skills, data entry proficiency, and the ability to manage a high volume of calls. Schedule: Monday–Friday 8:30 AM–5:00 PM.

Competitive hourly pay $16.00–$19.00 and opportunities to help patients and caregivers across Michigan.

Qualifications

• High school diploma or equivalent required.
• Ability to handle high call volumes.
• Proficient with computers and data entry.
• Strong multitasking and time-management skills.

Responsibilities

• Answer incoming calls and provide customer support.
• Assist patients and caregivers by evaluating options and guiding to best solutions.
• Maintain communication between patients, families, facilities, and internal teams.
• Enter patient details and orders accurately in the system.
• Coordinate with caregivers, physicians, and insurers to track orders and obtain authorizations.

Skills

People skills

Phone presence

Call handling

Data entry

Multitasking

Education

High school diploma or equivalent

Job description

• Location 26834 Lawrence Ave,Center Line, MI, 48015,United States
• Base Pay $16.00 - $19.00 / Hour
• Employee Type Full Time - Hourly
• Required Degree High school

Description

At Binson’s, we believe in three things: Better Products, Better Services, Better Lives—and we live it every day. We're a fast-growing, family-owned health care company with a big heart and locations across Michigan, Indiana, and Florida. If you’re looking to make a real impact in people’s lives, you're in the right place.

The Role:

In this role, you’ll be the go-to person for patients and caregivers—handling calls, verifying insurance, updating records, and ensuring every step of the order process runs smoothly and compassionately.

Schedule:

Monday–Friday | 8:30 AM - 5:00 PM

What We're Looking For

• High school diploma or equivalent
• Great people skills and a friendly, professional phone presence
• Able to handle a high volume of calls
• Proficient with computers and data entry
• Strong multitasking and time management abilities

What You’ll Be Doing

• Answer incoming calls and provide helpful customer support
• Assist patients and caregivers by evaluating product options and guiding them toward the best solutions
• Keep communication flowing between patients, families, facilities, and our internal teams
• Enter patient details and order information into our system accurately
• Work with caregivers, physicians, and insurance providers to track order updates and ensure all documentation is in place
• Verify insurance, determine cost-effectiveness, and obtain authorizations to move orders forward
• Competitive pay