O&P Patient Services Coordinator

Kids for the Future; Royal Oak (MI); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Job summary

Binson's Orthotics & Prosthetics is hiring for a full-time front desk/administrative role in Michigan. The position supports patient intake, scheduling, and insurance coordination to ensure a smooth clinic experience.

The ideal candidate has a high school diploma and at least 1 year of front desk or medical administrative experience, plus familiarity with insurance terminology and basic office software. Training will occur at the Center Line headquarters, with standard clinic hours.

Qualifications

• High school diploma or equivalent required.
• At least 1 year of front desk or administrative experience, preferably in medical settings.
• Basic understanding of medical insurance terminology (referrals, authorizations, co-insurance).
• Proficiency with basic office software and ability to learn internal systems quickly.

Responsibilities

• Greet patients and visitors, check them in/out, and keep reception area clean and welcoming.
• Process patient intake forms, collect demographic info, medical history, and consent forms.
• Schedule and confirm appointments for evaluations, fittings, and follow-ups.
• Collect co-pays/deductibles, issue receipts, and manage payments.
• Answer clinic calls, address basic inquiries, and route advanced questions to staff.
• Manage prescriptions and referrals, build patient charts, and track order progress for timely delivery.

Skills

Front desk reception

Administrative experience

Medical insurance terminology

Office software proficiency

Education

High school diploma

Job description

Binson's Orthotics & Prosthetics is hiring for a full-time front desk/administrative role in Michigan. The position supports patient intake, scheduling, and insurance coordination to ensure a smooth clinic experience.

The ideal candidate has a high school diploma and at least 1 year of front desk or medical administrative experience, plus familiarity with insurance terminology and basic office software. Training will occur at the Center Line headquarters, with standard clinic hours.