NYC Office Experience & Culture Lead

Mercury; New York (NY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health, dental, & vision

Parental leave

WFH equipment allowance

Unlimited vacation

Sabbatical after 5 years

Learning budget

Food budget

Wellness budget

Cell phone reimbursement

Retirement matching

Fertility benefits

Job summary

Mercury is seeking a Workplace Experience Specialist in New York to own the daily office experience and reflect Mercury’s design sensibilities.

You’ll manage operations, coordinate monthly events, and act as the on-site cultural ambassador, welcoming staff and guests, and partnering with People, IT, and Finance for operational tasks. This hands-on role requires a daily NYC presence and a passion for creating a thoughtful workspace.

Qualifications

• 2–3+ years of experience in office management.
• Based in NYC, with the expectation of being in the office every day.
• Clear, friendly written communication across Slack, email, and signage.
• Strong attention to detail and organizational skills.

Responsibilities

• Own day-to-day office operations and serve as on-site ambassador for the NYC office.
• Plan and execute monthly office events and onsite visits.
• Manage office supplies, lunch, mail, deliveries, and visitor sign-in.
• Coordinate with People, IT, and Finance on broader operational work.
• Maintain a beautiful, organized space aligned with Mercury’s design aesthetic.

Skills

Office management

Communication

Design eye

Team player

Job description

Mercury is seeking a Workplace Experience Specialist in New York to own the daily office experience and reflect Mercury’s design sensibilities.

You’ll manage operations, coordinate monthly events, and act as the on-site cultural ambassador, welcoming staff and guests, and partnering with People, IT, and Finance for operational tasks. This hands-on role requires a daily NYC presence and a passion for creating a thoughtful workspace.