NYC MSP Systems Engineer - Hybrid, Client-Facing, AI-Enabled

Be Co; New York (NY); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Be Co is a New York based boutique MSP that handles the technology for financial services companies across the country. This hybrid role will have broad responsibilities, including architecting client environments and addressing support tickets.

You may be on-site at client offices and travel occasionally for installations outside the city, while maintaining professional attire and strong client relationships. We service platforms such as Microsoft 365, Google Workspace, Windows and macOS.

Qualifications

• Must be New York City based.
• Experience working in MSP or enterprise environment.
• Solid understanding of systems administration for both Microsoft 365 and Google Workspace.
• Familiar with Intune, Entra ID, Conditional Access, and PowerShell basics.
• Proficiency with RMM and ticketing systems.
• Understanding of networking fundamentals.
• Excellent documentation and written communication. We use AI heavily as a tool; we don't accept it as a substitute for being able to write.
• Business sense: understands what clients are paying for and can scope work accordingly.

Responsibilities

• Architect client environments and answer support tickets.
• Hybrid role requiring on-site meetings at client offices and occasional travel for installations outside the city.
• Deliver excellent service and manage periods of long hours when needed.
• Work with multiple platforms including Microsoft 365, Google Workspace, Windows and macOS; leverage AI as a tool rather than a substitute.

Skills

MSP/enterprise experience

Systems administration

Documentation / written communication

Client relationship management

Networking fundamentals

Education

Bachelor's degree preferred

Tools

Intune

Entra ID

Conditional Access

PowerShell

RMM

Ticketing systems

Job description

Be Co is a New York based boutique MSP that handles the technology for financial services companies across the country. This hybrid role will have broad responsibilities, including architecting client environments and addressing support tickets.

You may be on-site at client offices and travel occasionally for installations outside the city, while maintaining professional attire and strong client relationships. We service platforms such as Microsoft 365, Google Workspace, Windows and macOS.