MSP Systems Engineer

Be Co; New York (NY); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Be Co is a New York based boutique MSP that handles the technology for financial services companies across the country. This hybrid role will have broad responsibilities, including architecting client environments and addressing support tickets.

You may be on-site at client offices and travel occasionally for installations outside the city, while maintaining professional attire and strong client relationships. We service platforms such as Microsoft 365, Google Workspace, Windows and macOS.

Qualifications

• Must be New York City based.
• Experience working in MSP or enterprise environment.
• Solid understanding of systems administration for both Microsoft 365 and Google Workspace.
• Familiar with Intune, Entra ID, Conditional Access, and PowerShell basics.
• Proficiency with RMM and ticketing systems.
• Understanding of networking fundamentals.
• Excellent documentation and written communication. We use AI heavily as a tool; we don't accept it as a substitute for being able to write.
• Business sense: understands what clients are paying for and can scope work accordingly.

Responsibilities

• Architect client environments and answer support tickets.
• Hybrid role requiring on-site meetings at client offices and occasional travel for installations outside the city.
• Deliver excellent service and manage periods of long hours when needed.
• Work with multiple platforms including Microsoft 365, Google Workspace, Windows and macOS; leverage AI as a tool rather than a substitute.

Skills

MSP/enterprise experience

Systems administration

Documentation / written communication

Client relationship management

Networking fundamentals

Education

Bachelor's degree preferred

Tools

Intune

Entra ID

Conditional Access

PowerShell

RMM

Ticketing systems

Job description

Be Co is a New York based boutique MSP that handles the technology for financial services companies across the country. Our focus is primarily on RIAs (Registered Investment Advisors, aka wealth managers) who are regulated by the SEC. Be Co cares deeply about cybersecurity, compliance, and delivering thoughtful, human service to our clients.

Role Description

Because Be Co is a small MSP, you would have broad responsibilities, and real latitude in how you meet them. This would be a chance to shape the company as it grows. It also means the person who designs a system is often the person who supports it. You'll architect client environments and answer support tickets. Our clients depend on us to deliver excellent service, and there are periods where that means long days.

This is a hybrid role. Sometimes you will be required to be on site at the client’s office to meet with them, or fix a network issue. Our clients are New York financial firms, and we present ourselves accordingly. Business professional attire when you're in front of them. Occasional travel is involved for onsite installations outside the city.

We service multiple platforms, including Microsoft 365, Google Workspace, Windows and macOS. A deep understanding of systems administration principles will be necessary to tackle new issues in client environments. Previous experience integrating AI into client environments is a significant plus.

While Be Co is small, we leverage enterprise thinking in the management of client systems. This includes passkeys, SSO, SCIM, cybersecurity hardened MDM for both Mac and Windows endpoints, EDR, SIEM, ITDR, automated patching, PAM, DLP and RMM.

My grandfather was also an entrepreneur. He always told me to hire smarter people than myself. I’m looking for an innovative, creative problem solver.

Core Traits

• Sharp, curious, and eager to grow
• Professional and personable; builds lasting relationships with clients, not just working systems
• Takes initiative; reliable and consistent
• Strong communicator, both written and verbal
• Enjoys learning new systems and improving processes
• Genuinely cares about the people on the other end of the problem

Required Qualifications

• Must be New York City based
• Experience working in MSP or enterprise environment
• Solid understanding of systems administration for both Microsoft 365 and Google Workspace
• Familiar with Intune, Entra ID, Conditional Access, and PowerShell basics
• Proficiency with RMM and ticketing systems
• Understanding of networking fundamentals
• Excellent documentation and written communication. We use AI heavily as a tool; we don't accept it as a substitute for being able to write
• Business sense: understands what clients are paying for and can scope work accordingly

Preferred Qualifications

• Familiarity with POSIX and Mac mobile device management
• Bachelor’s degree preferred but not required. Practical experience matters most
• Experience with Linux and Ansible Playbooks
• Experience with enterprise AI integration in regulated environments