Global Front Desk Specialist – Client-Focused & Growth

Howden; New York (NY); On-site; USD 70,000 - 85,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Flexible Paid Time Off

Parental leave

Life and Disability insurance

Job summary

Howden in New York is seeking a detail-oriented Receptionist to be the first point of contact for clients, visitors and staff. You will manage front-office operations, greet guests, answer calls, and support administrative tasks in a fast-paced insurance brokerage environment.

You’ll grow with the organization, learn the business, and have opportunities to move into administrative or client-service roles as the company expands.

Qualifications

• Experience in a receptionist/front-office role, ideally in a corporate setting.
• Strong written and verbal communication with professional interaction.
• Exceptional attention to detail and ability to multitask in a fast-paced environment.
• Proficiency with Microsoft Office tools for daily administration.

Responsibilities

• Serve as the first point of contact for clients, visitors, carriers, and vendors.
• Greet and direct visitors, manage sign-in procedures and notify staff of arrivals.
• Answer, screen, and route incoming calls to appropriate departments.
• Maintain reception area and meeting spaces, ensure a professional appearance.
• Handle mail, packages, and courier deliveries; assist with meeting room scheduling.
• Support administrative tasks including filing, scanning, and data entry.

Skills

Front office experience

Microsoft Office

Communication skills

Attention to detail

Multi-tasking

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Howden in New York is seeking a detail-oriented Receptionist to be the first point of contact for clients, visitors and staff. You will manage front-office operations, greet guests, answer calls, and support administrative tasks in a fast-paced insurance brokerage environment.

You’ll grow with the organization, learn the business, and have opportunities to move into administrative or client-service roles as the company expands.