Nursing Unit Support Coordinator

Kaiser Permanente; South San Francisco (CA); On-site; USD 38,000 - 58,000; Full time

Job summary

Kaiser Permanente in South San Francisco, CA is seeking a unit support clerk to assist and coordinate administrative activities within the nursing unit, potentially covering multiple units.

Responsibilities include processing transfers via the Admit-Discharge-Transfer system, handling calls, ordering supplies, coordinating discharges, preparing packets, and supporting discharge planning to ensure timely patient flow. Strong computer and typing skills required.

Qualifications

• High school diploma or GED required.
• Proficient in Windows OS and basic office software.
• Typing 25 words per minute.
• Ability to read and understand complex medical documents in English.

Responsibilities

• Processes transfers and discharges using the ADT system in the EMR.
• Answers and routes internal and external calls.
• Orders materials and supplies for the unit; collects equipment and meds from the dumb waiter system.
• Responds to call system at the nurses station and communicates with patient/family as needed.
• Schedules follow-up appointments for patients as required.
• Coordinates transfers to skilled nursing facilities with Discharge Coordinator and prints chart sections.
• Prepares discharge packets and other patient documents (including maternal/baby).
• Maintains unit business equipment and ensures wireless carts are charged and ready.
• Arranges for maintenance of unit equipment and updates the white board.
• Manages Minimum Record and assists others in EMR usage; may serve as unit computer resource.
• Greets new patients and families; facilitates timely discharges when ready.
• Coordinates discharge times and informs family of discharge details.
• Initiates unit downtime procedures as needed; communicates across units.
• Assists with data entry for ADT status and may support copay collections.
• Assists with other unit duties (meal trays, STAT specimens to lab, etc.).
• Performs other related duties as assigned.

Skills

PC proficiency

Typing 25 wpm

English reading/writing

Windows OS knowledge

Education

High School Diploma/GED

Tools

ADT system

EMR navigation

Office equipment

Dumb waiter system

Windows 95/97/2000/NT

Job description

Kaiser Permanente in South San Francisco, CA is seeking a unit support clerk to assist and coordinate administrative activities within the nursing unit, potentially covering multiple units.

Responsibilities include processing transfers via the Admit-Discharge-Transfer system, handling calls, ordering supplies, coordinating discharges, preparing packets, and supporting discharge planning to ensure timely patient flow. Strong computer and typing skills required.