Nursing Unit Administrative & Discharge Support

Kaiser Permanente; San Francisco (CA); On-site; USD 28,000 - 33,000; Full time

Job summary

Kaiser Permanente is seeking an administrative support specialist to assist nursing unit operations in San Francisco. The role involves coordinating transfers, discharges, and ADT-related tasks within the EMR, while answering calls and ensuring timely communications with patients and families.

Responsibilities include ordering supplies, assisting with discharge packets, and supporting EMR usage for unit staff. Strong PC skills, typing, and familiarity with Windows environments are required.

Qualifications

• Proficiency with PCs and Windows-based systems.
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• Process transfers and discharges using the ADT system in the EMR.
• Answer and route internal/external calls.
• Order materials and collect equipment via dumb waiter.
• Assist with discharge coordination and patient packets.
• Support unit staff with EMR and computer systems.

Responsibilities

• Process transfers and discharges using the ADT system in the EMR.
• Answer and route internal and external telephone calls.
• Order materials and supplies for the unit; collect equipment from dumb waiter system.
• Answer call system from nurses station and follow up with patient/family.
• Coordinate discharge times and notify families; assist with discharge packets.
• Assist unit personnel with EMR usage and act as unit computer resource.
• Greet new patients and families; facilitate a timely discharge.
• Maintain unit business equipment and assist with special maintenance.

Skills

PC knowledge

Windows navigation

Typing 25 wpm

Email writing

Reading comprehension

Office equipment

Windows OS familiarity

Team coordination

Labor Management Partnership awareness

Education

High School Diploma/GED

Tools

Windows OS

Job description

Kaiser Permanente is seeking an administrative support specialist to assist nursing unit operations in San Francisco. The role involves coordinating transfers, discharges, and ADT-related tasks within the EMR, while answering calls and ensuring timely communications with patients and families.

Responsibilities include ordering supplies, assisting with discharge packets, and supporting EMR usage for unit staff. Strong PC skills, typing, and familiarity with Windows environments are required.