Nursing Staffing Coordinator — Scheduling & Admin (Night Shift)

Health Partners Plans; Philadelphia (Philadelphia County); On-site; USD 42,000 - 62,000; Full time

Job summary

Thomas Jefferson University Hospitals, Inc. seeks a Staffing Office Coordinator to manage daily staffing for designated Resource Management Centers and to provide administrative support for staffing operations.

The role emphasizes critical thinking, collaboration, and customer service while ensuring adherence to organizational policies. The position involves adjusting nurse schedules, monitoring census data, communicating with unit leaders, and acting as a primary user of scheduling software.

Qualifications

• High School Diploma or GED required.
• Less than 1 year healthcare experience required.
• Experience in fast-paced customer service or medical environment preferred.
• Familiarity with medical terminology preferred.
• Knowledge of medical terminology and patient care within interprofessional team is required.

Responsibilities

• Interacts with coworkers, visitors, and staff per Jefferson values.
• Recognizes patients and families in providing safe, compassionate care.
• Communicates with and supports the interprofessional team and designated care partners.
• Adjusts nursing staff schedules per contracts and procedures for approval by Nursing leadership.
• Reviews census projections to determine staffing needs for upcoming shifts.
• Escalates staffing issues through the department process.
• Serves as end-user and system expert for scheduling software.

Skills

Critical thinking

Collaborative decision making

Attention to detail

Customer service

Effective communication

Education

High School Diploma/GED

Job description

Thomas Jefferson University Hospitals, Inc. seeks a Staffing Office Coordinator to manage daily staffing for designated Resource Management Centers and to provide administrative support for staffing operations.

The role emphasizes critical thinking, collaboration, and customer service while ensuring adherence to organizational policies. The position involves adjusting nurse schedules, monitoring census data, communicating with unit leaders, and acting as a primary user of scheduling software.