Nursing Education Implementation Lead

LexisNexis Risk Solutions; Missouri; Hybrid; USD 79,000 - 131,000; Full time

Job summary

Elsevier Enterprise Accounts is seeking an Implementation Specialist to lead multiple complex projects from Sales to Implementation, coordinating with Product, Sales, IT and Customer Success to ensure clear stakeholder communication and timely delivery.

You will help improve project processes, develop roadmaps and schedules, and mitigate risks in a fast-paced environment, while maintaining a customer-focused approach and aligning work with the broader strategic goals of RELX.

Qualifications

• Have health information systems, technology, or equivalent experience.
• Proven experience in project management tools preferred.
• Demonstrate proficient knowledge of project planning tools such as Microsoft Visio, Project, Planner, and Teams, Miro, Confluence.
• Have project delivery skills. This includes accurate project planning, delivering milestone dates and managing resources effectively.
• Also communicating status effectively, managing risks and juggling multiple projects of diverse sizes and duration at once to accomplish goals in an agile working environment.
• Be able to demonstrate organization/project planning, time management, and communication management skills across multiple functional groups and departments.
• Have experience supporting teams in identifying, researching, and coordinating the resources necessary to effectively troubleshoot/diagnose complex project issues.
• Be able to demonstrate interpersonal, communication, and presentation skills applicable to a wide audience including senior leadership and customers.

Responsibilities

• Leading, managing, and monitoring multiple complex projects from a Sales to Implementation perspective, effectively communicating project status until completion.
• Collaborating with cross-functional teams to ensure alignment and successful project execution.
• Managing project delivery within predefined goals, balancing time to market, quality, and resource availability.
• Facilitating meetings to gather input, align expectations, and make informed decisions.
• Interfacing Product and Support Teams to address customer issues and training requirements.
• Maintaining a customer-focused orientation throughout the project and demanding the same from partners.
• Tracking and reporting on project milestones, deliverables, and key performance indicators.
• Developing and maintaining project plans, documentation, and risk logs to mitigate risks impacting project success.
• Aligning project deliverables and tasks with the overall vision/strategy.
• Negotiating with key stakeholders and decision‑makers to consider customer impact and review resource allocation.
• Assessing and improving processes to enhance operational efficiency and effectiveness.
• Building and maintaining strong relationships with stakeholders across the organization.
• Managing stakeholder expectations and ensuring effective communication throughout the project lifecycle.
• Conducting post‑project evaluations and providing ongoing support to ensure ongoing effectiveness and efficiency.
• Developing efficient workflows and processes to turn ideas into actionable plans.

Skills

Health information systems

Project management tools

Stakeholder communication

Agile project delivery

Cross-functional collaboration

Tools

Microsoft Visio

Microsoft Project

Planner

Teams

Miro

Confluence

Job description

Elsevier Enterprise Accounts is seeking an Implementation Specialist to lead multiple complex projects from Sales to Implementation, coordinating with Product, Sales, IT and Customer Success to ensure clear stakeholder communication and timely delivery.

You will help improve project processes, develop roadmaps and schedules, and mitigate risks in a fast-paced environment, while maintaining a customer-focused approach and aligning work with the broader strategic goals of RELX.