Flexible Hours: Nursing Education Implementation Lead

RELX; New Home (MO); On-site; USD 79,000 - 131,000; Full time

Job summary

Elsevier is seeking an Implementation Specialist to lead complex cross-functional projects that impact nursing and health education. You will collaborate with Customer Success, Curriculum Solutions, Product, Sales, and IT to drive successful outcomes and enhance project management processes.

Join a team focused on delivering trusted content, innovative learning tools, and analytics that improve educational outcomes for nursing students within the Enterprise Accounts framework.

Qualifications

• Health information systems, technology, or equivalent experience.
• Experience with project management tools.
• Proficient with Visio, Project, Planner, Teams, Miro, and Confluence.
• Strong project delivery, planning, risk management, and agile collaboration.
• Excellent organization, time management, and cross-functional communication.

Responsibilities

• Lead, manage, and monitor multiple complex projects from a Sales to Implementation perspective, effectively communicating project status until completion.
• Collaborate with cross-functional teams to ensure alignment and successful project execution.
• Manage delivery within predefined goals, balancing time to market, quality, and resource availability.
• Facilitate meetings to gather input, align expectations, and make informed decisions.
• Interface Product and Support to address customer issues and training requirements.
• Maintain a customer-focused orientation throughout the project and demanding the same from partners.
• Track and report on project milestones, deliverables, and key performance indicators.
• Developing and maintaining project plans, documentation, and risk logs to mitigate risks impacting project success.
• Aligning project deliverables and tasks with the overall vision/strategy.
• Negotiating with key stakeholders and decision-makers to consider customer impact and review resource allocation.
• Assessing and improving processes to enhance operational efficiency and effectiveness.
• Building and maintaining strong relationships with stakeholders across the organization.
• Managing stakeholder expectations and ensuring effective communication throughout the project lifecycle.
• Conducting post-project evaluations and provide ongoing support to ensure ongoing effectiveness and efficiency.
• Developing efficient workflows and processes to turn ideas into actionable plans.

Skills

Project management

Cross-functional collaboration

Communication

Agile working environment

Time management

Tools

Microsoft Visio

Microsoft Project

Planner

Teams

Miro

Confluence

Job description

Elsevier is seeking an Implementation Specialist to lead complex cross-functional projects that impact nursing and health education. You will collaborate with Customer Success, Curriculum Solutions, Product, Sales, and IT to drive successful outcomes and enhance project management processes.

Join a team focused on delivering trusted content, innovative learning tools, and analytics that improve educational outcomes for nursing students within the Enterprise Accounts framework.