Norwegian-Speaking Auto Support Specialist — Flexible Hours

Employers from Greece; United States; A distancia; USD 39.000 - 61.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive Monthly Salary

Monthly Performance Bonus

Fully Paid Training

Fully Paid Relocation Package ( Flight

Health Insurance

Private Health Insurance

2 Extra Salaries Per Year

And Much More...

Descripción de la vacante

Patrique Mercier Recruitment By Nellie is seeking a Norwegian-speaking Automotive Customer Advisor. The role focuses on delivering exceptional service to Norwegian-speaking customers via chat, email, and phone, while educating them on product features and benefits.

You will respond to inquiries, document interactions in CRM, and collaborate with teams to resolve issues, staying current on industry trends. Flexibility to work evenings and weekends is required.

Formación

• Fluency in Norwegian and English, both written and verbal.
• Prior experience in customer service, preferably in the automotive sector.
• Strong interest in automotive products and familiarity with industry terminology.
• Excellent communication and interpersonal skills, with a focus on customer care.
• Proficiency in customer service applications and Microsoft Office tools.
• Ability to solve problems efficiently and work well in a dynamic environment.
• Willingness to work flexible hours, including evenings and weekends as needed.

Responsabilidades

• Provide exceptional support to Norwegian-speaking customers via live chat, email, and telephone.
• Respond to customer inquiries regarding automotive products, services, and technical support with professionalism.
• Educate and guide customers through product features and benefits to enhance their satisfaction.
• Collect customer feedback and suggestions to contribute to the enhancement of service and product offerings.
• Collaborate with teams across the company to promptly resolve customer issues.
• Stay updated on automotive industry trends and new product releases to provide accurate information to customers.
• Maintain thorough records of customer interactions in the CRM system to ensure effective tracking.

Conocimientos

Fluency in Norwegian

Fluency in English

Customer service

Automotive terminology

Herramientas

CRM systems

Microsoft Office

Descripción del empleo

Patrique Mercier Recruitment By Nellie is seeking a Norwegian-speaking Automotive Customer Advisor. The role focuses on delivering exceptional service to Norwegian-speaking customers via chat, email, and phone, while educating them on product features and benefits.

You will respond to inquiries, document interactions in CRM, and collaborate with teams to resolve issues, staying current on industry trends. Flexibility to work evenings and weekends is required.