Danish-Speaking Auto Support Specialist

Employers from Greece; United States; Remote; USD 45,000 - 71,000; Full time

Benefits offered by this job

Competitive Monthly Salary

Monthly Performance Bonus

Fully Paid Training

Fully Paid Relocation Package ( Flight

Health Insurance

Private Health Insurance

2 Extra Salaries Per Year

And Much More...

Job summary

Patrique Mercier Recruitment By Nellie is seeking a Danish-speaking Automotive Customer Advisor to deliver outstanding service via chat, email, and phone. You will handle inquiries about automotive products, educate customers on features, and capture feedback to improve offerings.

Applicants should be fluent in Danish and English, have customer service experience in the automotive sector, and be comfortable with CRM tools and Microsoft Office. Flexible hours may be required.

Qualifications

• Fluency in Danish and English, both written and verbal.

Responsibilities

• Deliver excellent customer service to Danish-speaking customers through live chat, email, and phone communication.
• Assist customers with inquiries regarding automotive products, services, and technical support issues.
• Educate and inform customers about product features and benefits to enhance their experience.
• Gather customer feedback and suggestions to help improve services and product offerings.
• Collaborate with internal teams to effectively address and resolve customer queries.
• Stay informed about the latest automotive trends and new product launches to provide accurate information to customers.
• Maintain detailed and organized records of customer interactions in the CRM system for tracking purposes.

Skills

Danish language

English language

Customer service

Communication skills

CRM software

Microsoft Office

Problem solving

Tools

CRM systems

Job description

Patrique Mercier Recruitment By Nellie is seeking a Danish-speaking Automotive Customer Advisor to deliver outstanding service via chat, email, and phone. You will handle inquiries about automotive products, educate customers on features, and capture feedback to improve offerings.

Applicants should be fluent in Danish and English, have customer service experience in the automotive sector, and be comfortable with CRM tools and Microsoft Office. Flexible hours may be required.