Northeast Regional Security Solutions Engineer & Trainer
Ajax Systems
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Benefits offered by this job
Job summary
Ajax Systems is seeking an experienced training specialist to lead technical seminars, webinars and on-site classes for distributors, dealers and customers. You will design and deliver training on video surveillance, access control and fire systems, and support product roadmaps with hands-on demonstrations.
Travel to trade shows and customer sites is required; you will collaborate with cross-functional teams to create documentation, schedules and tailored trainings that boost product knowledge
Qualifications
- Minimum of 5 years' professional experience in alarm systems, video surveillance, access control and fire systems.
- Proven hands-on experience in designing and installing video surveillance, fire alarm, or other security systems.
- Experience delivering offline and online technical training to technical audiences.
- Flexible and willing to travel for business trips, trade shows, and other professional events.
- Self-motivated and independent, with an outgoing personality and a proactive approach to work.
Responsibilities
- Conduct technical seminars, exhibitions, presentations, and webinars on Ajax products for both customers and company employees.
- Present product roadmaps and new feature updates to Ajax Systems distributors and dealers.
- Proactively manage and schedule open classes, private classes and on-demand requests for training and support for Ajax products and technologies.
- Promote and demonstrate product solutions tailored to customer requirements; provide technical consultations and support to key clients.
- Perform market research and competitive product analysis to identify strengths, opportunities, and areas for improvement.
- Build and maintain long-term relationships with key company partners.
- Test product features and prepare technical documentation for new products and solutions, collaborating closely with cross-functional teams.
- Support the sales team by following up on leads through the company’s CRM portal.
- Analyze customer needs in partnership with the sales department to identify optimal product solutions.
- Actively participate in the beta testing of new products and services providing expert feedback to product management to refine solutions.
Skills
Education
Job description
Ajax Systems is seeking an experienced training specialist to lead technical seminars, webinars and on-site classes for distributors, dealers and customers. You will design and deliver training on video surveillance, access control and fire systems, and support product roadmaps with hands-on demonstrations.
Travel to trade shows and customer sites is required; you will collaborate with cross-functional teams to create documentation, schedules and tailored trainings that boost product knowledge
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