Northeast Regional Manager, College Bookstores

Follett Higher Ed Group, LLC; Westchester (IL); On-site; USD 40,000 - 158,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Disability

401(k)

Flexible spending

Paid holidays

Paid time off

Job summary

Follett Higher Education is seeking a senior district manager to lead multiple college bookstores across a geographic region in Illinois. You will oversee budgets, goals, policy administration, and partner with campus stakeholders to drive sales and service excellence.

Leads full-cycle talent management, analyzes store performance, and ensures operational standards while traveling to campus locations as needed to support transitions and store performance.

Qualifications

• Bachelor's Degree or equivalent required.
• 7+ years of big box or large multi-unit retail management experience.
• 5+ years of multi-store management at a District Manager or multi-unit level.
• Academic retail experience is a plus.
• Strong organizational, time management, and problem-solving skills.
• Strong customer service, communication, and presentation skills.
• Strong analytical skills and financial acumen.
• Advanced relationship building, a demonstrated ability to influence a team, and customer outreach.

Responsibilities

• Responsible for full-cycle talent management, including recruiting, training, coaching, and talent development.
• Visits with key campus constituents, as well as the campus contact, multiple times per year to maintain an open, positive, and ongoing relationship.
• Visits stores to inspect their merchandise and inventory position, ensuring procedures are enforced, and policies are adhered to.
• Analyzes the financial performance of stores and the region as a whole.
• Maintain consistent communication with store managers on programs, operational improvements, and policy and procedural changes.
• Maintain a hassle-free atmosphere driving the Follett culture, which includes resolving all escalated concerns.
• Plays a key role in the transition of new stores and the closure of stores due to loss of contract.
• Performs other duties as assigned.

Skills

Leadership

Communication

Presentation skills

Analytical skills

Financial acumen

Education

Bachelor's Degree or equivalent

Tools

MS Office

PowerPoint

Outlook

Job description

Follett Higher Education is seeking a senior district manager to lead multiple college bookstores across a geographic region in Illinois. You will oversee budgets, goals, policy administration, and partner with campus stakeholders to drive sales and service excellence.

Leads full-cycle talent management, analyzes store performance, and ensures operational standards while traveling to campus locations as needed to support transitions and store performance.