North America Shared Services Leader (Hybrid)

ExamWorks, Inc.; Atlanta (GA); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical, vision, dental benefits

Paid time off

401k

Job summary

ExamWorks in Atlanta, GA is seeking a North America Shared Services Lead to organize a centralized finance SSC across North America. The role partners with Finance, Accounting and Operations to standardize processes and drive efficiency.

This leadership position manages a team, establishes SLAs, supports ERP readiness (Workday), and leads continuous improvement initiatives while maintaining strong stakeholder relationships in a hybrid work environment.

Qualifications

• Bachelor’s degree in business, finance, accounting, or a related field preferred.
• 5+ years' progressive AP experience, Shared Services, Finance Operations, or related transactional finance functions required.
• Must have previous people leadership experience with a demonstrated ability to lead, coach, develop, and motivate high-performing teams.
• Must have working knowledge of end-to-end Procure-to-Pay (P2P) processes, controls, and best practices.
• Must have experience managing transactional finance operations, including Accounts Payable processes, service delivery, vendor management, and internal controls.
• Must have experience developing, implementing, and improving processes, controls, and operational procedures.
• Must have proficiency with ERP systems, such as Workday Financials, Microsoft Excel, and Microsoft Office applications.
• Must have experience supporting the centralization, consolidation, or transformation of Shared Services, Accounts Payable, or Finance Operations functions preferred.
• Must have experience integrating acquisitions or onboarding new business units into established finance processes preferred
• Must have experience supporting operations across multiple business units or legal entities preferred.
• Must have strong leadership, communication, and interpersonal skills with the ability to build trusted relationships and collaborate effectively across Finance, Accounting, Operations, vendors, and other business stakeholders.
• Must have a continuous improvement mindset with the ability to identify opportunities, develop recommendations, and implement practical solutions that enhance operational efficiency, controls, and service delivery.
• Ability to establish structure, standardize processes, and drive adoption of new ways of working across distributed teams.
• Ability to lead teams through organizational, process, and technology changes while supporting evolving business needs.
• Ability to analyze operational and financial information, evaluate options, and implement effective solutions to support decision-making and process improvement efforts.
• Ability to manage multiple priorities, competing deadlines, and shifting workloads in a fast-paced environment.
• Ability to maintain a high level of organization, attention to detail, confidentiality, and sound judgment when handling sensitive financial and personnel information.

Responsibilities

• Lead North America Shared Services operations for designated transactional processes, ensuring accurate, timely, and consistent service delivery.
• Partner with Finance, Accounting, Operations, and business leaders to centralize activities into a shared services operating model while maintaining business continuity and strong stakeholder relationships.
• Lead, coach, and develop supervisors and team members as assigned; establish clear performance expectations, accountability, and development plans.
• Manage the transition of in-scope activities and resources into a centralized operating model, including knowledge transfer, cross-training, stabilization support, and change management.
• Oversee day-to-day service delivery, monitor workloads and priorities, and ensure appropriate coverage across Shared Services operations.
• Establish and maintain service level expectations, performance metrics, operational reporting, and management routines to drive accountability and continuous improvement.
• Develop, document, and maintain standardized processes, procedures, controls, and operating standards across Shared Services activities.
• Monitor priorities, backlogs, aging, approvals, exceptions, and escalations.
• Work with Accounting and Finance teams to support reconciliations, audit activities, and period-end processes as needed.
• Support audit and compliance activities.
• Drive the adoption of standardized processes and controls.
• Identify and implement process improvements that increase efficiency and consistency.
• Partner with Operations, Finance, and Accounting leaders to support business needs and resolve operational issues.

Skills

Leadership

Communication

Interpersonal skills

Continuous improvement

Process standardization

Education

Bachelor’s degree in business/Finance/Accounting

Tools

Workday Financials

Microsoft Excel

Microsoft Office

Job description

ExamWorks in Atlanta, GA is seeking a North America Shared Services Lead to organize a centralized finance SSC across North America. The role partners with Finance, Accounting and Operations to standardize processes and drive efficiency.

This leadership position manages a team, establishes SLAs, supports ERP readiness (Workday), and leads continuous improvement initiatives while maintaining strong stakeholder relationships in a hybrid work environment.