North America Inside Sales Specialist — Aurora Office

SAF Tehnika; Aurora (CO); Hybrid; USD 55,000 - 75,000; Full time

Job summary

SAF North America, a subsidiary of SAF Tehnika, is seeking a responsive Inside Sales Representative to support customers and help grow our business across North America. This role collaborates with Outside Sales, Engineering, Operations, and Logistics to turn customer needs into accurate proposals and well-managed orders.

The ideal candidate has at least two years in inside sales or customer-facing roles, strong communication, attention to detail, and proficiency with CRM/ERP systems.

Qualifications

• Two+ years in inside sales or customer-facing roles; technical B2B experience preferred.
• Strong written and verbal communication; ability to explain technical details clearly.
• Attention to detail with pricing, configurations, lead times, and order docs.

Responsibilities

• Respond to inbound inquiries by phone and email; clarify requirements and coordinate next steps.
• Prepare quotes and proposals using price lists, discounts, and product configurations.
• Qualify sales opportunities and move prospects through the process to purchase order.
• Communicate availability, lead times, shipping expectations, and order status clearly.
• Process orders and maintain accurate records in CRM and ERP systems.
• Build relationships with customers, distributors, and partners to identify follow-on opportunities.
• Coordinate to resolve commercial/technical questions and ensure commitments are met.
• Maintain organized sales documentation and provide timely updates to management.

Skills

Inside sales

Customer service

CRM

ERP

Pricing

Education

Associate or Bachelor’s degree in business or related field

Tools

CRM

ERP

Microsoft Office

Job description

SAF North America, a subsidiary of SAF Tehnika, is seeking a responsive Inside Sales Representative to support customers and help grow our business across North America. This role collaborates with Outside Sales, Engineering, Operations, and Logistics to turn customer needs into accurate proposals and well-managed orders.

The ideal candidate has at least two years in inside sales or customer-facing roles, strong communication, attention to detail, and proficiency with CRM/ERP systems.