Hybrid Inside Sales Specialist (3 Days Onsite)

Arauco North America, Inc.; Atlanta (GA); Hybrid; USD 60,000 - 75,000; Full time

Benefits offered by this job

Health plans with wellness program

Gym reimbursement

Tuition reimbursement

Employer contributions to retirement

Job summary

ARAUCO North America, Inc. is seeking an Inside Sales Representative to build and maintain relationships with customers. This hybrid role requires on-site presence three days per week and focuses on supporting ARAUCO manufactured products across existing and new accounts.

The candidate will manage inquiries, maintain logs, and develop product knowledge while collaborating cross-functionally to optimize pricing, shipments, and orders in SAP. Experience with Excel and SAP is highly valued.

Qualifications

• Associate or bachelor’s degree required.
• 2+ years in inside sales or customer service sales.
• Experience with Excel (pivot tables, VLOOKUPs).
• SAP knowledge is a plus.

Responsibilities

• Manage strong business relationships with customers and respond to inquiries.
• Maintain customer control logs and provide weekly shipment/order updates.
• Develop and maintain product knowledge of ARAUCO products.
• Identify new product opportunities and coordinate with manufacturing for programs.
• Understand and sell to organization capabilities and specs.
• Act as liaison between customer and manufacturing for timely information.
• Enter orders into SAP or other order systems.
• Coordinate with operations for quotes and order tracking.
• Process claims and negotiate resolutions for delays or disputes.
• Communicate daily with colleagues in South America.

Skills

Inside sales

Customer service

Excel

Team player

Multi-tasking

Attention to detail

SAP experience

Education

Associate or bachelor's degree

Tools

SAP

Job description

ARAUCO North America, Inc. is seeking an Inside Sales Representative to build and maintain relationships with customers. This hybrid role requires on-site presence three days per week and focuses on supporting ARAUCO manufactured products across existing and new accounts.

The candidate will manage inquiries, maintain logs, and develop product knowledge while collaborating cross-functionally to optimize pricing, shipments, and orders in SAP. Experience with Excel and SAP is highly valued.