North America Global Benefits Leader – Mid‑Market Growth

WTW; South Jordan (UT); On-site; USD 250,000 - 300,000; Full time

Benefits offered by this job

Health and Welfare benefits

Paid Holidays and PTO

401(k) plan

Annual incentive bonus

Job summary

WTW in North America seeks a seasoned leader to head the Mid-Market Global Benefits Practice, driving growth and retention for emerging multinationals.

You will own revenue, oversee delivery across multi-country engagements, align with strategy, and develop scalable solutions while traveling about 20%.

Bachelor’s degree required; advanced degree preferred; 15+ years of global benefits consulting experience.

Qualifications

• 15+ years of experience working on global and regional employee benefits programs and related consulting services to multinational organizations, gained in a consulting or brokerage environment.
• Demonstrated people leadership experience, including leading, developing and managing teams of consultants across multiple levels and geographies.
• Proven track record of selling complex engagements, meeting or exceeding revenue and market penetration goals, and growing and retaining large client relationships.
• Demonstrated ability to build credibility with business leaders, sales professionals and global stakeholders and to navigate a complex, matrixed professional-services organization.
• Executive presence and polished written and oral communication skills, with the ability to influence senior leaders, engage clients and represent the practice at a North America and global level.
• Ability to collaborate across organizational boundaries, connect the capabilities of related practices and translate broad business priorities into practical action.
• Strong analytical and commercial judgment, with the ability to synthesize data, develop insights and communicate a compelling executive narrative.
• Flexibility, proven ability to diagnose and resolve issues, and comfort working with ambiguity.
• Strong command of data, analytics, digital tools and executive-level storytelling, including advanced proficiency with Excel and PowerPoint.
• Availability to travel as needed, approximately 20%.
• Bachelor’s degree required; advanced degree or relevant professional designation preferred.

Responsibilities

• Leadership – Set the vision, priorities and growth strategy for the Global Consulting team; translate H&B and global business objectives into clear team goals, accountabilities and operating rhythms.
• Sales & Growth – Own the practice’s multi-year pipeline, revenue, profitability and market penetration targets. Personally lead and close complex new-logo and expansion opportunities, coach consultants to do the same, and leverage relationships across WTW to accelerate growth.
• Delivery – Serve as executive sponsor and lead consultant on the most complex, multi-country engagements, guiding local benefits and brokerage teams in executing each client’s strategy in a locally relevant manner. Ensure delivery meets agreed objectives, budgets, timelines and quality standards while balancing customization with efficiency and speed to market.
• Retention – Ensure strong client satisfaction and retention across the team’s book of business; serve as the escalation point for key client issues.
• People – Build, develop and retain a high-performing team. Manage staffing and expertly assign talent to client assignments in ways that foster client confidence; lead performance management, career development and succession planning; identify and develop future talent.
• Market Presence – Represent WTW through conference appearances, thought leadership, client roundtables and other industry forums, building a strong market reputation for the practice.
• Innovation – Lead the development and advancement of scalable global solutions, tools, intellectual capital and strategic partnerships that improve client value, market differentiation, delivery efficiency and business growth, including the thoughtful use of AI and automation.
• Collaboration – Collaborate with H&B market and region leaders, sales leaders, Client Service Teams (CST), Communities of Expertise, IGS geography and solution leaders, and the Global Delivery Center to ensure optimal use of WTW resources and coordinated go-to-market efforts.
• Change Leadership – Lead the team through transformative change, align the practice with evolving organizational priorities, and model WTW’s leadership principles and values.

Skills

Leadership

Sales

Delivery

Client management

Analytical thinking

Executive communication

Collaboration

Strategic thinking

Travel readiness

Education

Bachelor’s degree

Advanced degree preferred

Tools

Excel

PowerPoint

Data analytics tools

Job description

WTW in North America seeks a seasoned leader to head the Mid-Market Global Benefits Practice, driving growth and retention for emerging multinationals.

You will own revenue, oversee delivery across multi-country engagements, align with strategy, and develop scalable solutions while traveling about 20%.

Bachelor’s degree required; advanced degree preferred; 15+ years of global benefits consulting experience.