Global Benefits Practice Leader - NA Growth & Delivery

WTW; United States; On-site; USD 250,000 - 300,000; Full time

Benefits offered by this job

Health benefits and wellness programs

Paid time off and holidays

401(k) plan

Job summary

WTW is seeking a North America Mid-Market Global Benefits Practice Leader to guide Global Benefits and Rewards Consultants, driving growth and retention for mid-market multinational clients. You will oversee revenue, profitability, pipeline, and delivery quality while shaping strategy and scalable solutions in collaboration with H&B leaders.

You will lead multi-country engagements, build a high-performing team, and represent the practice with senior stakeholders, leveraging WTW's global

Qualifications

• 15+ years of experience working on global and regional employee benefits programs and related consulting services to multinational organizations, gained in a consulting or brokerage environment.
• Demonstrated people leadership experience, including leading, developing and managing teams of consultants across multiple levels and geographies.
• Proven track record of selling complex engagements, meeting or exceeding revenue and market penetration goals, and growing and retaining large client relationships.
• Executive presence and polished written and oral communication skills, with the ability to influence senior leaders, engage clients and represent the practice at a North America and global level.
• Strong command of data, analytics, digital tools and executive-level storytelling, including advanced proficiency with Excel and PowerPoint.
• Availability to travel as needed, approximately 20%.

Responsibilities

• Leadership – Set the vision, priorities and growth strategy for the Global Consulting team; translate objectives into team goals and rhythms.
• Sales & Growth – Own pipeline, revenue and market penetration targets; close complex opportunities and mentor others.
• Delivery – Lead multi-country engagements, guide local teams to deliver on client strategy, ensure objectives and budgets are met.
• Retention – Ensure client satisfaction and retention; act as escalation point for key issues.
• People – Build and retain a high-performing team; manage staffing and career development; succession planning.
• Market Presence – Represent WTW at conferences, thought leadership events and industry forums.
• Innovation – Develop scalable global solutions, tools, and partnerships including AI and automation.
• Collaboration – Work with market leaders, CST, IGS geography and solution leaders for go-to-market coordination.
• Change Leadership – Lead through transformation, align with priorities and model leadership values.

Skills

People leadership

Sales of complex engagements

Executive presence

Data analytics

Excel

PowerPoint

Stakeholder management

Travel readiness

Education

Bachelor's degree

Advanced degree or designation preferred

Tools

None

Job description

WTW is seeking a North America Mid-Market Global Benefits Practice Leader to guide Global Benefits and Rewards Consultants, driving growth and retention for mid-market multinational clients. You will oversee revenue, profitability, pipeline, and delivery quality while shaping strategy and scalable solutions in collaboration with H&B leaders.

You will lead multi-country engagements, build a high-performing team, and represent the practice with senior stakeholders, leveraging WTW's global