Nordic Senior Technical Account Manager - AI Data Security

Cohesity Inc.

Norge (OK)

Hybrid

USD 120,000 - 170,000

Full time

6 days ago

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Benefits offered by this job

Healthcare coverage for you and your f

Paid parental leave

Flexible paid time off

Additional company-wide days off

Job summary

Cohesity is seeking a seasoned Technical Account Manager to support Nordic customers, ensuring product adoption and value realization. You will partner with engineering, product, and sales to resolve complex issues, guide deployments, and drive customer health.

This role requires strong communication, strategic thinking, and a willingness to travel up to 25% for customer engagements. Ideal candidates have extensive experience in data protection or cloud ecosystems and are adept at leading

Qualifications

8+ years of experience across at least two domains: Data Protection, Virtualization, Storage, Backup, or Cloud Computing.
Experience managing complex technical escalations and guiding them to resolution.
Confidence addressing product-related queries and leading technical discussions.

Responsibilities

Demonstrates deep understanding of the customer’s organization, industry, and business to build trust and drive product adoption.
Independently resolves complex customer issues and engages cross-functional teams when needed.
Owns and tracks the customer roadmap, ensuring strategic goals are aligned and delivered.
Develops and manages Get Well Plans, acting as a central coordinator to resolve escalations and drive account health.
Maintains customer success tools in accordance with internal processes—updating touchpoints, health scores, QBRs, and follow-up actions.