NonStop / Middleware Production Support Engineer

BC Forward; Richmond (VA); On-site; USD 91,000 - 103,000; Full time

Job summary

BCforward is seeking a NonStop / Middleware Production Support Engineer to join our Richmond, VA team on a 9-month contract. The role emphasizes NonStop technical support, UNIX/Linux production operations, and messaging middleware engineering to deliver resilient, low-latency solutions.

The engineer will troubleshoot production issues, automate processes, and coordinate releases with Production and Development to ensure reliable upgrades and compliant deployments.

Qualifications

• NonStop technical support experience and related OS/tools.
• 4+ years in UNIX/Linux production environments.
• 4+ years programming in Perl, Python, Bash, or C-derived languages.
• Experience with SQL/NoSQL databases.
• Proficient in TCP/IP, SSL/TLS, SSH, SFTP networking.
• Middleware concepts with AMPS, MQ, or Kafka preferred.
• Strong communication and documentation skills.

Responsibilities

• Provide operational and engineering support for messaging middleware across multi-datacenter environments.
• Serve as liaison between Production and Development for reliable releases and upgrades.
• Define, automate, and maintain data validation, entitlements integration, and upgrades.
• Diagnose and resolve production issues, participate in on-call triage with vendors.
• Optimize solutions to achieve low-latency, high-throughput architectures.
• Develop software to reduce manual work using scripting and programming tools.
• Follow reference models to ensure architecture standard compliance.
• Translate business requirements into technical designs for deployments.
• Coordinate with application/infrastructure teams during releases to minimize risk.

Skills

NonStop support

UNIX/Linux

Middleware engineering

On-call support

Automation

Scripting

Programming

Networking security

Communication

Documentation

Education

Bachelor's degree in Computer Science or equivalent

Tools

Git

Bitbucket

Jira

Ansible

Job description

Job Title: NonStop / Middleware Production Support Engineer

Location: Richmond, VA

Duration: Contract - 9 months

Pay Range: $70.23/hr (W2)

Job ID: 408780

About BCforward

BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.

Job Description

We are seeking a NonStop / Middleware Production Support Engineer to join our dynamic team. The ideal candidate will have strong experience in NonStop technical support, UNIX/Linux production operations, and messaging middleware engineering and a proven ability to design, automate, and support resilient low-latency, high-throughput messaging solutions.

Responsibilities

• Provide operational and engineering support for messaging middleware across multi-datacenter, multi-tier environments.


• Sserve as a key liaison between Production and Development teams to enable reliable releases and upgrades.


• Define, automate, and maintain processes for data validation, entitlements integration, and platform upgrades.


• Diagnose and resolve production issues, including on-call participation and urgent incident triage with vendors.


• Optimize existing solutions and contribute to the design of resilient, low-latency, high-throughput messaging architectures.


• Develop software solutions to eliminate manual and repeatable work, leveraging scripting and programming tools.


• Follow reference models, blueprints, and playbooks to ensure compliance with architecture standards and policies.


• Assist in translating business requirements into technical designs and artifacts for compliant deployments.


• Coordinate with application and infrastructure teams during releases to implement tasks and minimize risk.

Required Skills & Qualifications

• NonStop Technical Support expertise: OS, Coldloads, Safeguard, TAL, FUP, PUP, SCF, Backups, Expand, and Xypro tools (XAM, XAC, Compliance Pro).


• 2-4 years in a UNIX/Linux production environment managing hundreds of hosts.


• Minimum 4 years programming in Perl, Python, Bash, or a C-derivative (C++, Java).


• 2-4 years experience with data structures and databases (SQL and NoSQL).


• Strong knowledge of network and security protocols: TCP/IP, SSL/TLS, SSH, SFTP.


• Experience troubleshooting production applications and delivering on-call support.


• HSM support experience with Utimaco and Futurex.


• Proficiency with Linux and Windows and general information security concepts.


• Automation skills with Ansible and proficiency using Git, Bitbucket, Jira, and Wiki.


• Experience with middleware concepts and platforms such as AMPS, MQ, or Kafka, and platform OS (Windows, Unix).


• Programming experience interfacing with web and backend system interfaces.


• Familiarity with multiple authentication methods, including Kerberos and SiteMinder.


• Excellent written and oral communication with strong documentation skills in MS Office, Visio, and Project.


• Bachelor's degree in Computer Science or equivalent experience.

Preferred Skills

• Experience designing and supporting low-latency, high-throughput messaging architectures.


• Experience with Java in production environments.

Why BCforward?

• Competitive compensation and benefits


• Opportunities for growth with global clients


• A supportive, inclusive culture that values innovation and people


• Exposure to cutting-edge technologies and projects

About Our Commitment

BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.