Nonprofit Ops & CRM Lead - Administrative Manager (Flexible)

Jobot; Whitestown (IN); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Full benefits

401K with match

PTO

Flexible work environment

Job summary

Jobot is seeking an Administrative Manager in Whitestown, Indiana to lead daily office operations and CRM initiatives in a faith-based nonprofit. The role demands an organized, proactive professional with a strong background in operations, donor relations, and performance management.

The ideal candidate will manage vendor relations, onboarding, and process improvements while ensuring compliance with nonprofit standards.

Qualifications

• Bachelor’s degree required in Business Administration, Healthcare Administration, or related field.
• Minimum of 5 years of experience in an office management role, preferably nonprofit.
• Experience in operations management, CRM, and performance management.
• Strong leadership skills and ability to motivate a team.
• Excellent written and verbal communication skills.
• Strong organizational skills and ability to multitask and prioritize.
• Proficiency in Microsoft Office Suite and CRM software.
• Knowledge of office administrator responsibilities, systems, and procedures.
• Familiarity with processing donations.
• Ability to work under pressure and meet deadlines.

Responsibilities

• Overseeing and coordinating all office operations and procedures, ensuring smooth functioning.
• Implementing and managing CRM systems to improve customer service and relationships.
• Monitoring and analyzing office staff performance, identifying improvements, implementing changes.
• Developing and implementing office policies to improve efficiency.
• Managing relationships with vendors, service providers, and donors, ensuring invoicing and payments.
• Planning and coordinating administrative procedures and systems; streamlining processes.
• Negotiating contracts and prices with office vendors and service providers.
• Coordinating with HR to ensure smooth onboarding of new hires.
• Maintaining an organized workspace and handling routine clerical tasks.
• Organizing office events and meetings with necessary materials.

Skills

Operations management

CRM experience

Performance management

Leadership

Communication

Organizational skills

Microsoft Office

CRM software

Education

Bachelor’s degree in Business Administration or related field

Tools

Microsoft Office Suite

CRM software

Job description

Jobot is seeking an Administrative Manager in Whitestown, Indiana to lead daily office operations and CRM initiatives in a faith-based nonprofit. The role demands an organized, proactive professional with a strong background in operations, donor relations, and performance management.

The ideal candidate will manage vendor relations, onboarding, and process improvements while ensuring compliance with nonprofit standards.