Nonprofit Operations Architect: Build Reliable Systems

Child Care Aware; Richmond (VA); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

Uplift Community Action in Richmond, VA seeks an Operations Coordinator to design, build, and manage core operational and administrative systems, including HR administration, employee benefits, technology access, procurement, and CSBG compliance.

This build-and-run role collaborates with the Finance Director and program leadership to create auditable processes, ensure timely filings, and deliver reliable systems that support the organization’s mission.

Qualifications

• High school diploma or equivalent.
• Experience managing HR administration, employee benefits, procurement, or compliance-driven operational work.
• Credentials and/or experience in human resources, benefits administration, or business operations preferred.

Responsibilities

• Design, build, and maintain onboarding, offboarding, personnel-file, and payroll-notice workflows.
• Manage user-account, permission, shared-drive, phone, and CRM access administration.
• Build and maintain documentation for HR processes so they remain clear, repeatable, and current.
• Own employee benefits administration, including open enrollment, broker and carrier coordination, elections, and changes.
• Coordinate routine IT issues and requests with contracted IT; manage user access and asset records.
• Build and maintain the operational system of record for procurement and fixed-asset transactions.

Skills

HR administration

Employee benefits

Procurement

Compliance

Vendor management

Office administration

Team leadership

Education

High school diploma

HR/Operations credentials

Job description

Uplift Community Action in Richmond, VA seeks an Operations Coordinator to design, build, and manage core operational and administrative systems, including HR administration, employee benefits, technology access, procurement, and CSBG compliance.

This build-and-run role collaborates with the Finance Director and program leadership to create auditable processes, ensure timely filings, and deliver reliable systems that support the organization’s mission.