Nonprofit Operations Manager - Systems & Facilities

Friends of the Children - Philadelphia; San Francisco (CA); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Matching

Paid Vacation

Paid Sick Leave

Mental Health Days

Holiday Closure

Mileage Reimbursement

Cell Phone Reimbursement

Job summary

Friends of the Children – SF Bay Area is seeking an Operations Manager to serve as the backbone of our program, building systems, facilities, and vendor networks to support youth and families. This hands-on leader partners with Program, Development, and Leadership to translate priorities into calendars and workflows that run smoothly.

You’ll manage day-to-day facilities, procurement, budget tracking, and technology coordination, ensuring safe, welcoming spaces and scalable operations as we grow

Qualifications

• A bachelor’s degree or equivalent combination of education and professional experience.
• 4 to 6 years of progressively responsible experience in nonprofit operations, business operations, office or facilities management, administration, project management, or a related field.
• Experience juggling multiple work streams, projects, deadlines, vendors, and stakeholders.
• Hands‑on experience with facilities, purchasing, contracts, budget tracking, and administrative systems.
• Strong organizational, problem‑solving, and follow‑through skills.
• Clear, warm written and verbal communication, and the ability to work well across departments and levels.
• Sound judgment and discretion with confidential information.
• Comfort moving between big‑picture planning and rolling up your sleeves.
• A demonstrated commitment to racial and economic equity and to creating inclusive, welcoming systems and spaces.

Responsibilities

• Build organization‑wide procedures, workflows, templates, and shared systems.
• Translate leadership priorities into clear work plans, timelines, owners, and follow‑up.
• Maintain the master organizational calendar for deadlines, events, trainings, and compliance activities.
• Coordinate organization‑wide meetings, retreats, trainings, and projects from logistics to follow‑up.
• Spot recurring bottlenecks and implement practical solutions.
• Keep shared files and resources organized and adaptable when new tools are adopted.
• Lead day‑to‑day facilities operations including building access and maintenance.
• Serve as the primary contact for contractors and vendors.
• Coordinate preventive maintenance and inspections.
• Support workplace safety and emergency preparedness and documentation.
• Ensure youth and family spaces are welcoming and ready for programming.
• Manage vendor relationships, service agreements, renewals, and purchasing.
• Track contracts, licenses, and renewal deadlines.
• Maintain inventories of supplies and machinery.
• Find opportunities to reduce costs and consolidate vendors.
• Track the operations budget and share updates on spending and forecasts.
• Coordinate invoice routing and documentation for finance.
• Support budgeting and audit documentation.
• Coordinate day‑to‑day technology needs with external IT
• Manage device, accounts, and access logistics for onboarding/offboarding
• Support file management, data security, and confidentiality practices.
• Enable a strong staff experience by preparing workspaces, equipment, and access on day one.
• Keep staff checklists and SOPs current and easy to find.
• Coordinate Employee Handbook updates and trainings.
• Plan staff celebrations and events.

Skills

Project Management

Facilities Management

Vendor Management

Budget Tracking

Cross‑Functional Collaboration

Strong Communication

Education

Bachelor’s Degree

Tools

Microsoft 365

Job description

Friends of the Children – SF Bay Area is seeking an Operations Manager to serve as the backbone of our program, building systems, facilities, and vendor networks to support youth and families. This hands-on leader partners with Program, Development, and Leadership to translate priorities into calendars and workflows that run smoothly.

You’ll manage day-to-day facilities, procurement, budget tracking, and technology coordination, ensuring safe, welcoming spaces and scalable operations as we grow