Impact Operations Coordinator - Nonprofit Data & Compliance

Lighthouse Youth & Family Services; Cincinnati (OH); On-site; USD 26,000 - 38,000; Full time

Job summary

Lighthouse Youth & Family Services in Cincinnati, OH is seeking an organized Operations Coordinator to keep program data accurate and processes moving smoothly in a fast-paced nonprofit setting.

You will maintain logs, databases, and client files; collect outcome data; support audits, billing, and training; and provide reports to leadership to help inform decisions. This role emphasizes compliance and cross-team coordination to support programs serving youth and families.

Qualifications

• High school diploma or GED required.
• Strong computer skills and confidence with databases/spreadsheets.
• Experience monitoring outcomes and preparing reports.
• Excellent written and verbal communication.

Responsibilities

• Maintain program logs, databases, client files and records.
• Collect and track outcome data for the service area.
• Coordinate compliance, training, certifications, billing, and account reconciliations.
• Learn and follow contractual obligations and internal policies.
• Respond promptly to information and audit requests.
• Assist leadership with donation records and training reports.
• Collaborate with programs and provide admin support as needed.

Skills

Strong written and verbal comms

Excellent organization

Attention to detail

Problem-solving

Project coordination

Compliance awareness

Service-focused approach

Reporting experience

Tech savvy (databases, spreadsheets)

Education

High school diploma or GED

Bachelor’s degree

Job description

Lighthouse Youth & Family Services in Cincinnati, OH is seeking an organized Operations Coordinator to keep program data accurate and processes moving smoothly in a fast-paced nonprofit setting.

You will maintain logs, databases, and client files; collect outcome data; support audits, billing, and training; and provide reports to leadership to help inform decisions. This role emphasizes compliance and cross-team coordination to support programs serving youth and families.