Nonprofit Operations Lead — Systems, Facilities & Impact

Friends of the Children - SF Bay Area; San Francisco (CA); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) matching

Paid time off

Job summary

Friends of the Children – SF Bay Area is seeking an Operations Manager to serve as the organization-wide operational backbone. You'll build and manage systems, facilities, vendor relationships, and workflows to enable staff to focus on youth and families.

This hands-on role collaborates with Program, Development, Operations, and Leadership; you’ll translate priorities into calendars, procedures, and dashboards, while ensuring a safe, welcoming space and compliant operations.

Qualifications

• Bachelor's degree or equivalent combination of education and professional experience.
• 5+ years of progressively responsible experience in nonprofit operations, business operations, office or facilities management, administration, project management, or a related field.
• Experience juggling multiple work streams, projects, deadlines, vendors, and stakeholders.
• Hands-on experience with facilities, purchasing, contracts, budget tracking, and administrative systems.
• Strong organizational, problem-solving, and follow-through skills.
• Clear, warm written and verbal communication, and the ability to work well across departments and levels.
• Sound judgment and discretion with confidential information.
• Comfort moving between big-picture planning and rolling up your sleeves.
• A demonstrated commitment to racial and economic equity and to creating inclusive, welcoming systems and spaces.

Responsibilities

• Build organization-wide procedures, workflows, templates, and shared systems.
• Translate leadership priorities into clear work plans, timelines, owners, and follow-up.
• Maintain the master organizational calendar for deadlines, events, trainings, and compliance activities.
• Coordinate organization-wide meetings, retreats, trainings, and projects from logistics to follow-up.
• Spot recurring bottlenecks and implement practical solutions.
• Keep shared files and resources organized and adapt to new tools or practices.

Skills

Organizational skills

Problem solving

Communication

Education

Bachelor's degree or equivalent

Tools

Microsoft 365

Job description

Friends of the Children – SF Bay Area is seeking an Operations Manager to serve as the organization-wide operational backbone. You'll build and manage systems, facilities, vendor relationships, and workflows to enable staff to focus on youth and families.

This hands-on role collaborates with Program, Development, Operations, and Leadership; you’ll translate priorities into calendars, procedures, and dashboards, while ensuring a safe, welcoming space and compliant operations.