Non-Perishable Dept. Manager - Flexible Hours

Stop & Shop; Quincy (MA); Hybrid; USD 65,000 - 97,000; Full time

Benefits offered by this job

Comprehensive benefits

Career growth opportunities

Associate discounts

Diversity & inclusive culture

Job summary

Stop & Shop in Quincy, MA is hiring a Non-Perishable Manager to oversee the daily operations of Grocery, General Merchandise, Health & Beauty Care, Frozen and Dairy departments. The role requires leadership to meet sales targets, maintain sanitation, and develop team members.

The ideal candidate has 1–3 years of supervisory experience, a related degree or equivalent, and strong communication skills. This is a full-time role with competitive pay and benefits in a collaborative, diverse

Qualifications

• 1–3 years of supervisory or leadership experience, preferably in retail grocery
• Bachelor's degree in Business Administration, Retail Management, or related field (preferred) or equivalent years of work experience
• Highly motivated, results-oriented, and a self-starter with a proven track record of success
• Strong ability to influence and communicate effectively across different functions
• Excellent multitasking skills, with the ability to prioritize and manage multiple responsibilities simultaneously
• Demonstrated leadership and management skills, inspiring and guiding teams to achieve goals
• Exceptional written and verbal communication skills, with the ability to effectively interact with customers, team members, and stakeholders
• High level of customer service skills, with a genuine passion for exceeding customer expectations
• Creative and strategic thinking abilities to drive innovation and continuous improvement
• Effective organizational and time management skills to ensure efficient operations
• Ability to work flexible hours, including weekends and holidays

Responsibilities

• Oversee the daily Operations of the Grocery, General Merchandise, Health & Beauty Care, Frozen, and Dairy departments
• Ensure departments meet or exceed sales and profit targets
• Maintain high standards of sanitation and safety, ensuring compliance with all regulations
• Direct, oversee, and evaluate the training of all non-perishable department team members
• Monitor and evaluate associate performance, implementing action plans to support professional growth
• Foster a culture of diversity and inclusion within the team
• Control turnover by fostering a positive work environment
• Manage labor relations to ensure compliance with company policies and labor laws
• Address and resolve employee issues and grievances in a timely and effective manner
• Cultivate a culture of excellence in customer service, providing best-in-class service
• Ensure all team members are trained to deliver exceptional customer service
• Coach and provide feedback for efficient operations to better reduce and control costs
• Implement and oversee action plans to improve department performance
• Monitor inventory levels and ensure accurate stock management
• Ensure all departments comply with company policies and regulatory requirements
• Conduct regular safety audits and training sessions
• Maintain a clean and safe working environment for all associates

Skills

Supervisory experience

Bachelor's degree

Leadership abilities

Customer service

Education

Bachelor's degree in Business Administration, Retail Management, or related field

Job description

Stop & Shop in Quincy, MA is hiring a Non-Perishable Manager to oversee the daily operations of Grocery, General Merchandise, Health & Beauty Care, Frozen and Dairy departments. The role requires leadership to meet sales targets, maintain sanitation, and develop team members.

The ideal candidate has 1–3 years of supervisory experience, a related degree or equivalent, and strong communication skills. This is a full-time role with competitive pay and benefits in a collaborative, diverse