NOC Transport Operations Specialist – Inbound/Outbound

Amazon

Indiana (PA)

On-site

USD 6,300 - 9,400

Full time

8 hours ago

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Job summary

Amazon Dev Center India – Hyderabad seeks a Trans Ops Specialist to manage NOC-driven transportation execution. You will coordinate with carriers, hubs and warehouses and resolve issues impacting customer experience. Strong written and verbal communication, plus data querying with Excel/SQL, is essential.

Attention to trends, metric development, and process improvements will help optimize inbound and outbound flows while meeting tight deadlines and ensuring service levels.

Qualifications

Experience in written and verbal communication with both technical and non-technical audiences.
Ability to pull data from databases and perform ad hoc reporting and analysis.
Develop and understand performance metrics to drive business results.

Responsibilities

Communicate with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers).
Pull data from multiple databases (Excel, Access, SQL) and perform ad hoc reporting and analysis.
Develop and understand performance metrics to drive business results.
Scope out business and functional requirements for Amazon technology teams.
Understand business impact of trends and make data-driven decisions.
Work within time constraints to meet critical business needs.
Present weekly findings and variances to goals in review forums.

Skills

Communication skills

SQL

Excel

Tools

Excel

SQL

Access

Job description

Attention to trends, metric development, and process improvements will help optimize inbound and outbound flows while meeting tight deadlines and ensuring service levels.

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