NOC Technician - Cisco CCNA | Onsite Annapolis

Motion Recruitment; Annapolis (MD); On-site; USD 65,000 - 85,000; Part time

Job summary

Motion Recruitment client in Annapolis, MD seeks a NOC Technician to join onsite shift 7 AM to 3:30 PM ET. You will diagnose failures, respond to basic customer queries, and work with senior staff to resolve moderately complex issues in a mission-critical environment.

Responsibilities include tracking incidents, maintaining incident data, solving network problems, overseeing high availability IP networks and Air-to-Ground data links, and guiding customers to resolution.

Qualifications

• Associates degree required.
• 2+ years of relevant experience.
• CCNA Certification is required.
• Experience with Cisco devices.

Responsibilities

• Track incident details and keep information updated in the incident management tool.
• Solve system and network problems.
• Apply technical knowledge to oversee high availability IP networks, messaging systems, and Air-to-Ground data communications equipment.
• Analyze issues and provide customers with guidance to resolve problems.

Skills

2+ years exp

CCNA Certification

Cisco devices

Education

Associates degree

Job description

Motion Recruitment client in Annapolis, MD seeks a NOC Technician to join onsite shift 7 AM to 3:30 PM ET. You will diagnose failures, respond to basic customer queries, and work with senior staff to resolve moderately complex issues in a mission-critical environment.

Responsibilities include tracking incidents, maintaining incident data, solving network problems, overseeing high availability IP networks and Air-to-Ground data links, and guiding customers to resolution.