NOC Technician / Contract / Onsite / Annapolis, MD

Motion Recruitment; Annapolis (MD); On-site; USD 65,000 - 85,000; Part time

Job summary

Motion Recruitment client in Annapolis, MD seeks a NOC Technician to join onsite shift 7 AM to 3:30 PM ET. You will diagnose failures, respond to basic customer queries, and work with senior staff to resolve moderately complex issues in a mission-critical environment.

Responsibilities include tracking incidents, maintaining incident data, solving network problems, overseeing high availability IP networks and Air-to-Ground data links, and guiding customers to resolution.

Qualifications

• Associates degree required.
• 2+ years of relevant experience.
• CCNA Certification is required.
• Experience with Cisco devices.

Responsibilities

• Track incident details and keep information updated in the incident management tool.
• Solve system and network problems.
• Apply technical knowledge to oversee high availability IP networks, messaging systems, and Air-to-Ground data communications equipment.
• Analyze issues and provide customers with guidance to resolve problems.

Skills

2+ years exp

CCNA Certification

Cisco devices

Education

Associates degree

Job description

Our client, one of the world's largest suppliers of aerospace and defense products, is actively hiring a NOC Technician to join their team in Annapolis, MD! This role will be fully onsite and support the 7 AM - 3:30 PM ET shift.

As the NOC Technician, you will be responsible for diagnosing failures of systems and networks, performing actions to resolve basic technical queries from customers and business units. You will work with senior team members to resolve moderately complex issues with critical customer services.

Contract Duration: 1 year

Required Skills:

• Associates degree
• 2+ years of experience
• CCNA Certification is required
• Experience with Cisco devices

What you will be doing:

• Track incident details and keep information updated in the incident management tool
• Solve system and network problems/questions
• Apply technical knowledge to oversee high availability IP networks, messaging systems, and Air-to-Ground data communications equipment
• Analyze issues and provide customers with guidance to resolve problems