NOC Network Specialist I - Carrier Ops

Mediacom Communications; West Des Moines (IA); Hybrid; USD 26.000 - 33.000; Vollzeit

Benefits dieser Stelle

Company Provided Equipment!

Hybrid schedule!

Health, vision, and dental insurance!

Paid vacation, holidays and flex paid 

401K with generous company match!

Pay increases through self-guided培训?

Shift differential pay increase forev

Zusammenfassung

Mediacom Communications is seeking a Network Specialist I to monitor the Network Operations Center and respond to alarms in a dynamic, 24/7 environment. You will work with the network and engineering teams to diagnose issues, follow procedures, and ensure prompt restoration of services for customers.

Ideal candidates have a high school diploma (associates preferred) and at least 6 months in Tier 2 or BTSC. The role offers a hybrid schedule, benefits, 401(k) match, and growth opportunities.

Qualifikationen

• High school diploma or GED required. An associates degree in Networking or IT is preferred.
• Minimum of 6 months within Mediacom Tier 2 or BTSC, or equivalent Cable TV/Broadband/Telecommunications experience required.
• Applied knowledge of data networks, and/or telecommunication infrastructure, and/or maintaining a cable plant.
• Working knowledge of Cisco Technologies.
• Working knowledge of DWDM and SONET.
• Able to work flexible hours, including evenings and weekends; 7x24x365 support environment a plus.
• Excellent troubleshooting skills.
• Good decision-making skills.
• Ability to work under stress.
• Ability to follow detailed procedures.
• Ability to work within a team environment.
• Excellent written and verbal communication and interpersonal skills.

Aufgaben

• Troubleshoot and monitor activity throughout the network.
• Isolate and diagnose faults and elevate to higher levels of support for resolution as appropriate.
• Interact with departments to address issues identified within the network.
• Adhere to company and department policy and practice in an effort to assure prompt resolution to identified problems.
• Additional duties as assigned.

Kenntnisse

Data networks

Telecommunication infra

Cisco technologies

DWDM

SONET

Troubleshooting

Communication

Team player

Ausbildung

High school diploma or GED

Associates degree in Networking or IT

Tools

Cisco Technologies

DWDM

SONET

Jobbeschreibung

Mediacom Communications is seeking a Network Specialist I to monitor the Network Operations Center and respond to alarms in a dynamic, 24/7 environment. You will work with the network and engineering teams to diagnose issues, follow procedures, and ensure prompt restoration of services for customers.

Ideal candidates have a high school diploma (associates preferred) and at least 6 months in Tier 2 or BTSC. The role offers a hybrid schedule, benefits, 401(k) match, and growth opportunities.