NOC Engineer II – 24x7 Telecom Network Operations

Evolving Solution Services; Oklahoma City (OK); On-site; USD 70,000 - 110,000; Full time

Job summary

Dobson Fiber is seeking a NOC Engineer Tier II to monitor and maintain a production network, ensuring reliability for clients. You will work with carriers, vendors, and internal teams to troubleshoot impairments and outages, document actions in ServiceNow, and support 24x7 operations.

The role requires understanding Layer 1–3, strong communication skills, and the ability to work shifts including weekends. Experience with CWDM/DWDM and multiple platforms is essential for success.

Qualifications

• 2-3+ years' experience in a NOC telecommunications environment.
• 1-2 years coordinating with other Carrier NOCs.
• Cisco CCNA or equivalent certification.
• Excellent communication, both written and verbal.
• Knowledge of IP protocols: BGP, OSPF, MPLS, Spanning Tree, ISIS.
• Familiar with CWDM/DWDM theories and troubleshooting wavelengths (2.5g, 10g, 40g, 100g+).
• Experience with Calix, Nokia, Ciena, Juniper, Adtran platforms.

Responsibilities

• Troubleshoot impairments and outages with carriers/vendors.
• Utilize ServiceNow for tickets, escalations, and field dispatches.
• Monitor network alarms and Dobson Fiber equipment for outages.
• Perform fault analysis and remediation across IP/optical technologies.
• Manage incidents and serve as Single Point of Contact for high-risk events.
• Train NOC Tier I & II engineers as needed.
• Operate in a 24x7x365 NOC with shift work including weekends.

Skills

NOC experience

Carrier NOC liaison

Cisco CCNA

IP protocols (BGP, OSPF, MPLS)

CWDM/DWDM troubleshooting

Platforms: Calix

Platforms: Nokia

Platforms: Ciena WaveServer

Platforms: Juniper

Troubleshoot L1-3 faults

ServiceNow

Communication skills

Tools

Calix

Nokia

Ciena WaveServer

Ciena Cyan

Ekinops

Turin (Force 10)

Juniper

Adtran

Metaswitch VoIP

SIP SBC

Job description

Dobson Fiber is seeking a NOC Engineer Tier II to monitor and maintain a production network, ensuring reliability for clients. You will work with carriers, vendors, and internal teams to troubleshoot impairments and outages, document actions in ServiceNow, and support 24x7 operations.

The role requires understanding Layer 1–3, strong communication skills, and the ability to work shifts including weekends. Experience with CWDM/DWDM and multiple platforms is essential for success.