NOC Network Analyst - 24x7 Fiber & Data Ops

Ritter Communications; Little Rock, Jonesboro (AR, AR); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Tuition reimbursement

Paid training

Job summary

Rightfiber is seeking a Network Analyst in Little Rock, AR to join our Network Operations Center. The role involves monitoring network hardware and services, documenting incidents, and providing remote support while collaborating with Engineering, Field Operations, and TAC.

A 24x7x365 shift rotation is required. Ideal candidates have 1.5 years of network experience and strong LAN/WAN, OSI, and troubleshooting knowledge.

Qualifications

• 1.5 years of relevant network experience.
• Knowledge of LAN/WAN protocols including Ethernet, VLAN, TCP/IP, Routing, Switching, ACL.
• Understanding of the OSI model.
• Familiarity with networking tools like Telnet, SSH, ping, traceroutes, Wireshark.

Responsibilities

• Monitors network systems including servers, routers, switches, firewalls, storage, and related equipment.
• Documents and reports all network incidents and outages per policy.
• Provides remote technical support for data networks and server applications; assists with IP routing setup and troubleshooting.
• Escalates issues to TAC when required; supports cross-team collaboration.
• Activates voice and data services across copper, fiber, and Ethernet platforms.
• Participates in a 24x7x365 shift rotation.

Skills

Telecom knowledge

Network experience

LAN/WAN protocols

OSI model

Networking tools

Education

Bachelor’s Degree in Engineering/CS

Cisco CCNA

Nokia NRS

CompTIA

Tools

Wireshark

Telnet/SSH

Job description

Rightfiber is seeking a Network Analyst in Little Rock, AR to join our Network Operations Center. The role involves monitoring network hardware and services, documenting incidents, and providing remote support while collaborating with Engineering, Field Operations, and TAC.

A 24x7x365 shift rotation is required. Ideal candidates have 1.5 years of network experience and strong LAN/WAN, OSI, and troubleshooting knowledge.