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Job summary
A leading provider of Managed IT Services is seeking Network Management Support Professionals to oversee network operations for Virginia Area Community Colleges. Candidates should have experience with Cisco products, Network Operations Centers, and college/university environments. Responsibilities include 24/7 monitoring, maintenance coordination, and managing ticketing systems. A four-year degree or equivalent experience is preferred, along with relevant IT certifications. This position demands collaboration with critical application services to ensure effective network management.
Qualifications
Experience managing network equipment and services.
Understanding of monitoring and alerting systems.
Proven ability to coordinate maintenance schedules.
Responsibilities
Monitor network operations 24/7/365 from NOC.
Coordinate maintenance and backup services.
Log change management processes and keep stakeholders updated.
Skills
Network Operations Center experience
Cisco Product Experience
College/University Experience
Education
Four-year degree or equivalent experience
Tools
TeamDynamix
Traverse
Cacti
Job description
A leading provider of Managed IT Services is seeking Network Management Support Professionals to oversee network operations for Virginia Area Community Colleges. Candidates should have experience with Cisco products, Network Operations Centers, and college/university environments. Responsibilities include 24/7 monitoring, maintenance coordination, and managing ticketing systems. A four-year degree or equivalent experience is preferred, along with relevant IT certifications. This position demands collaboration with critical application services to ensure effective network management.