Senior NOC & Network Operations Leader

Titan Technologies; Crownsville (MD); On-site; USD 90,000 - 120,000; Full time

Job summary

A technology solutions provider is seeking a Network Operations Manager to oversee daily operations of the Network Operations Center (NOC) in Crownsville, Maryland. Responsibilities include ensuring 24x7 coverage, managing incident responses, and overseeing staff training programs. Candidates should have a Bachelor’s degree in IT or equivalent experience, with at least 5 years in network operations and proven managerial skills. This role is crucial for maintaining high-performance operational standards.

Qualifications

• 5+ years of experience in network operations, with managerial experience required.
• Proven leadership competencies in 24x7 enterprise-class operations.
• Strong understanding of incident management and service operations.

Responsibilities

• Ensure 24x7x365 NOC operational coverage and incident response.
• Coordinate response to network outages and performance issues.
• Supervise NOC staff and maintain operational discipline.

Skills

Network operations management

Incident management

Service performance tracking

ITIL best practices

Team leadership

Education

Bachelor’s degree in Information Technology or related field

Job description

A technology solutions provider is seeking a Network Operations Manager to oversee daily operations of the Network Operations Center (NOC) in Crownsville, Maryland. Responsibilities include ensuring 24x7 coverage, managing incident responses, and overseeing staff training programs. Candidates should have a Bachelor’s degree in IT or equivalent experience, with at least 5 years in network operations and proven managerial skills. This role is crucial for maintaining high-performance operational standards.