NOC Engineer: 24/7 Open-Access County Network

Management Applications, Inc.; Virginia (MN); On-site; USD 60,000 - 85,000; Full time

Job summary

A leading IT services provider is seeking Network Management and Support Professionals to support a new open-access network in Virginia. Roles include NOC Manager, Network Administrator, and Help Desk Support. Candidates should have a 4-year degree or 2-year degree with relevant experience, and required certifications. Responsibilities include outage management, help desk operations, and service provider collaboration. Competitive salary and professional growth opportunities are included.

Qualifications

• Experience in managing network outages and service restoration.
• Ability to maintain help desk functions for service providers.
• Strong skills in quality assurance and network monitoring.

Responsibilities

• Manage outage reporting and service restoration for the network.
• Install and maintain a help desk presence for stakeholders.
• Provide 24/7 quality assurance monitoring of network components.

Skills

Outage Reporting

Help Desk Management

Quality Assurance

Service Provider Management

Network Inventory Management

Security Management

Education

4-year degree preferred

2-year degree with exceptional experience

Tools

CCNA

CCNP

CompTIA Network/Security+

Help Desk Certifications

Job description

A leading IT services provider is seeking Network Management and Support Professionals to support a new open-access network in Virginia. Roles include NOC Manager, Network Administrator, and Help Desk Support. Candidates should have a 4-year degree or 2-year degree with relevant experience, and required certifications. Responsibilities include outage management, help desk operations, and service provider collaboration. Competitive salary and professional growth opportunities are included.