NOC Engineer - 24x7 Telecom & Rail Ops

Element Technologies; Omaha (NE); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

On-call support

Rotational shifts

Job summary

Element Technologies seeks a Network Operations Center Engineer to monitor and support enterprise OT networks from the NOC. The role covers incident management, troubleshooting, and ensuring high availability of telecom systems.

The ideal candidate has 3+ years in NOC or similar settings, strong TCP/IP and routing knowledge, and experience with Linux administration. On-call shifts and 24x7 support may be required.

Qualifications

• Bachelor's degree in Computer Science, Telecommunications, Information Technology, Electronics Engineering, or related field.
• 3+ years of experience in NOC, telecommunications, or network support environments.
• Strong networking fundamentals: TCP/IP, Routing & Switching, VLANs, DNS/DHCP, VPNs.
• Hands-on experience with routers, switches, and network infrastructure troubleshooting.
• Experience with Linux administration and troubleshooting.
• Experience supporting Telecom Carrier, ISP, WAN, or enterprise connectivity.
• Knowledge of microwave radio communication systems.
• Strong incident and problem management skills.
• Excellent verbal and written communication skills.

Responsibilities

• Monitor, maintain, and support enterprise OT network infra from the NOC.
• Perform proactive monitoring, fault detection, and incident resolution.
• Diagnose issues with routers, switches, firewalls, and connectivity.
• Support microwave radio systems and backhaul infrastructure.
• Coordinate with vendors/ISPs to resolve network issues.
• Analyze performance and recommend reliability improvements.
• Manage incidents and escalations per SLAs.
• Perform system administration on Linux-based servers/apps.
• Prepare incident reports and root-cause analyses.
• Collaborate with engineering, cybersecurity, and field teams.
• Participate in on-call and shift-based operations.

Skills

TCP/IP

Routing & Switching

VLANs

DNS/DHCP

VPNs

Monitoring Tools

Incident Mgmt

Linux Admin

Communication

OT Networks

Education

Bachelor's degree in CS/IT/Telecom/Elec Eng

Tools

SolarWinds

PRTG

Nagios

Zabbix

Job description

Element Technologies seeks a Network Operations Center Engineer to monitor and support enterprise OT networks from the NOC. The role covers incident management, troubleshooting, and ensuring high availability of telecom systems.

The ideal candidate has 3+ years in NOC or similar settings, strong TCP/IP and routing knowledge, and experience with Linux administration. On-call shifts and 24x7 support may be required.