NOC Engineer
Disruption
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Benefits offered by this job
Job summary
Disruption is seeking a skilled NOC Engineer to support our network operations team. You will monitor enterprise networks 24/7, respond to incidents, and perform proactive maintenance across locations and cloud environments to ensure reliability and performance.
You'll work with advanced monitoring tools, collaborate with cross-functional teams, and help maintain documentation and runbooks while supporting on-call rotations and continuous improvement initiatives.
Qualifications
- 3+ years in NOC or network administration role.
- Strong TCP/IP, routing, and switching knowledge.
- Experience with major monitoring tools and devices.
- Comfort working with security appliances and incident response.
Responsibilities
- Monitor network 24/7 and respond to incidents and alerts.
- Troubleshoot network outages and performance issues.
- Configure and maintain routers, switches, and firewalls.
- Create and update runbooks and network documentation.
- Escalate complex problems to senior staff/vendor support.
- Analyze performance and optimize network health.
- Coordinate with vendors for circuits and hardware replacements.
- Participation in on-call rotation for after-hours support.
Skills
Education
Tools
Job description
We're seeking a skilled NOC Engineer to join our Network Operations team and ensure the reliability and performance of our clients' critical network infrastructure. You'll be responsible for 24/7 monitoring, incident response, and proactive maintenance of enterprise networks spanning multiple locations and cloud environments.
In this role, you'll work with cutting-edge monitoring tools and technologies while collaborating with cross-functional teams to maintain optimal network performance and quickly resolve any issues that arise.
- Monitor network infrastructure 24/7 using SNMP, NetFlow, and other monitoring tools
- Respond to and troubleshoot network incidents and alerts
- Perform network device configuration and maintenance (routers, switches, firewalls)
- Create and maintain network documentation and runbooks
- Escalate complex issues to senior engineers or vendors as needed
- Conduct proactive network performance analysis and optimization
- Coordinate with vendors for circuit issues and hardware replacements
- Participate in on-call rotation for after-hours support
- 3+ years of experience in NOC, network administration, or related role
- Strong understanding of TCP/IP, routing protocols (BGP, OSPF), and switching
- Experience with network monitoring tools (SolarWinds, PRTG, Nagios, Zabbix)
- Hands-on experience with Cisco, Juniper, or similar network equipment
- Knowledge of firewalls and security appliances (Palo Alto, Cisco ASA, Fortinet)
- Strong troubleshooting and analytical skills
- Excellent communication skills and customer service orientation
- CCNP or higher Cisco certification
- Experience with SD-WAN technologies
- Knowledge of cloud networking (AWS, Azure, GCP)
- Familiarity with automation tools (Ansible, Python scripting)
- Experience with ITIL practices and ticketing systems
- Bachelor's degree in Computer Science or related field
- Competitive salary with shift differentials
- Comprehensive health, dental, and vision insurance
- 401(k) matching up to 6%
- Remote work options with flexible scheduling
- Certification training and exam funding
- On-call bonus compensation
Our Network Operations team is dedicated to maintaining the highest levels of network availability and performance for our enterprise clients. We operate 24/7/365, ensuring that critical business operations run smoothly and any issues are resolved quickly.
Join a supportive team environment where knowledge sharing and continuous learning are encouraged. We invest in our team's professional development and provide clear paths for career advancement.
Keep critical networks running and advance your networking career.
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