NOC Engineer | CompNova AI | Omaha, Nebraska, USA

Tech Junction Ltd; Omaha (NE); Hybrid; USD 90,000 - 130,000; Part time

Job summary

CompNova AI in Omaha, NE is seeking an experienced NOC Engineer to monitor and maintain enterprise and OT network infrastructure. You will work with network engineering teams, telecom providers, vendors, and stakeholders to ensure high availability and rapid incident resolution.

The role requires hands-on experience with routing, switching, WAN, Linux systems, and network monitoring platforms, with shift-based on-call responsibilities and exposure to 2nd/3rd shifts.

Qualifications

• 3+ years in NOC, telecom ops, or enterprise network support.
• Hands-on with routers, switches, firewalls, and WAN infrastructure.
• Experience with incident management and RCA practices.

Responsibilities

• Monitor, troubleshoot, and support enterprise and OT network infrastructure.
• Coordinate with carriers, vendors, and ISPs to resolve issues.
• Maintain documentation and runbooks.
• Perform root cause analysis and incident reports.
• Support Linux-based systems and monitoring tools.

Skills

TCP/IP

Routing & Switching

VLAN Technologies

DNS/DHCP

VPN Technologies

Monitoring Platforms

Linux Admin

Incident Management

RCA

Documentation

Job description

Job Title: NOC Engineer | CompNova AI | Omaha, Nebraska, USA

Recruiting Company: CompNova AI

Job Location: Omaha, Nebraska, USA (Onsite)

Job Type: Contract (C2C)

Location: Omaha, NE (Onsite)

Employment Type: Contract (C2C)

Experience Required: 3+ Years

Industry: Network Operations, Telecommunications & Critical Infrastructure

Shift Availability:

2nd Shift: 3:15 PM – 11:15 PM CDT

3rd Shift: 11:15 PM – 7:15 AM CDT

Position Summary

CompNova AI is seeking a skilled NOC Engineer to support and maintain mission-critical network and telecommunications infrastructure. This role is ideal for network operations professionals with experience in enterprise networking, telecom environments, incident management, and operational support who can ensure high network availability and rapid incident resolution.

Detailed Job Description

As a NOC Engineer, you will be responsible for monitoring, troubleshooting, and supporting enterprise and telecommunications network environments within a mission-critical operational setting. You will work closely with network engineering teams, telecom providers, vendors, and operational stakeholders to identify, diagnose, and resolve network incidents while ensuring SLA compliance and service continuity. The role requires strong expertise in routing, switching, WAN technologies, Linux administration, and network monitoring platforms. Candidates with experience supporting railway, transportation, or operational technology (OT) environments will have a distinct advantage.

Key Responsibilities

• Monitor and support enterprise, telecom, and OT network infrastructure.
• Perform network fault detection, diagnostics, troubleshooting, and incident resolution.
• Support routers, switches, firewalls, WAN connectivity, and enterprise networking platforms.
• Monitor network performance and proactively identify potential issues.
• Support microwave radio communication and backhaul transmission systems.
• Coordinate with telecom carriers, vendors, ISPs, and third-party providers to resolve service issues.
• Manage incidents, escalations, and restoration activities within SLA requirements.
• Support Linux-based systems, applications, and operational tools.
• Perform network maintenance, upgrades, and configuration changes.
• Conduct root cause analysis (RCA) and develop incident reports.
• Maintain network documentation, operational procedures, and knowledge-base articles.
• Participate in shift-based operations and on-call support activities.

Required Qualifications & Skills

• Minimum 3 years of experience in NOC, Telecom Operations, ISP Support, Network Operations, or Enterprise Network Support.
• Strong knowledge of:
• TCP/IP Networking
• Routing and Switching
• VLAN Technologies
• DNS and DHCP Services
• VPN Technologies
• Network Monitoring Platforms
• Hands-on troubleshooting experience with routers, switches, firewalls, and WAN infrastructure.
• Experience supporting telecom carrier, ISP, or enterprise network environments.
• Linux administration and troubleshooting experience.
• Understanding of Incident Management, Problem Management, and Root Cause Analysis methodologies.
• Strong analytical and troubleshooting abilities.
• Excellent communication and technical documentation skills.
• Ability to work effectively within shift-based operational environments.

Nice-to-Have Skills

• Experience in railway, transportation, or critical infrastructure environments.
• Knowledge of Positive Train Control (PTC) systems.
• Knowledge of Centralized Traffic Control (CTC) systems.
• Experience supporting Rail Communication Networks.
• Exposure to SCADA and Operational Technology (OT) environments.
• Experience with network monitoring solutions such as:
• SolarWinds
• PRTG
• Nagios
• Zabbix
• Cisco CCNA Certification.
• Cisco CCNP Certification.
• CompTIA Network+ Certification.

Recruitment Pro Tip

For NOC Engineer positions, recruiters look for strong troubleshooting capabilities and operational experience. Ensure your CV highlights network incidents resolved, technologies supported, uptime improvements, monitoring tools used, and experience working in 24×7 operations environments. Candidates who can demonstrate hands‑on expertise with routing, switching, telecom networks, Linux systems and incident management processes will stand out during the interview process.