NOC Engineer (Network Operations Center) | CompNova AI | Omaha, Nebraska, USA

CompNova AI; Omaha (NE); Vor Ort; USD 90.000 - 120.000; Vollzeit

Zusammenfassung

CompNova AI in Omaha, Nebraska is seeking a highly motivated NOC Engineer to monitor and support mission-critical networks in a 24/7 onsite environment. You will detect incidents, troubleshoot, and coordinate rapid service restoration with telecom carriers, ISPs, and internal teams to ensure maximum availability.

The role requires 3+ years in NOC/telecom environments, strong TCP/IP, routing/switching, Linux administration, and experience with monitoring tools.

Qualifikationen

• Minimum 3 years of experience in NOC, network operations, or enterprise support.
• Strong knowledge of TCP/IP fundamentals and troubleshooting methodologies.
• Linux system administration and troubleshooting experience.

Aufgaben

• Monitor and support enterprise, telecommunications, and OT network infrastructure.
• Real-time fault detection, incident response, and service restoration.
• Troubleshoot routers, switches, firewalls, VPNs, DNS, DHCP, and WANs.
• Coordinate with carriers, ISPs, vendors, and internal teams to resolve issues.
• Execute maintenance, patching, and configuration changes.
• Document incidents and maintain knowledge base articles.

Kenntnisse

TCP/IP networking

Routing & Switching

Linux administration

Incident management

Tools

SolarWinds

PRTG

Nagios

Zabbix

Jobbeschreibung

Job Title: NOC Engineer (Network Operations Center) | CompNova AI | Omaha, Nebraska, USA

Recruiting Company: CompNova AI

Job Location: Omaha, Nebraska, USA (Onsite)

Job Type: Contract (C2C)

Shift Options

• 2nd Shift: 3:15 PM – 11:15 PM CDT
• 3rd Shift: 11:15 PM – 7:15 AM CDT

Industry: Telecommunications, Network Operations, Critical Infrastructure

Work Arrangement: Onsite

Position Summary

CompNova AI is seeking a highly motivated NOC Engineer to support and maintain mission-critical network and telecommunications infrastructure in a 24/7 operational environment. This role is ideal for a network operations professional with strong troubleshooting capabilities, telecom network experience, and a passion for ensuring maximum network availability, reliability, and performance across complex enterprise and operational technology environments.

Detailed Job Description

As a NOC Engineer, you will be responsible for proactively monitoring, maintaining, and supporting enterprise, telecommunications, and operational technology (OT) networks. You will play a critical role in incident detection, troubleshooting, escalation management, and service restoration while working closely with telecom carriers, ISPs, vendors, and internal engineering teams. The position requires strong expertise in TCP/IP networking, routing and switching, Linux administration, and network monitoring platforms. Candidates with experience supporting railway communications, SCADA systems, critical infrastructure, or transportation networks will have a distinct advantage. This role offers the opportunity to work in a fast-paced environment where operational excellence, technical expertise, and rapid incident response are essential to business success.

Key Responsibilities

• Monitor and support enterprise, telecommunications, and operational technology (OT) network infrastructure.
• Perform real-time network monitoring, fault detection, alarm management, and incident response activities.
• Troubleshoot network connectivity issues involving routers, switches, firewalls, WAN links, VPNs, DNS, DHCP, and IP services.
• Support mission-critical telecom carrier, ISP, and enterprise communication networks.
• Monitor and maintain microwave radio communication systems and backhaul infrastructure.
• Coordinate with telecom vendors, service providers, ISPs, and third-party support organizations to resolve service-affecting issues.
• Manage incidents, escalations, service tickets, and SLA-driven restoration processes.
• Support Linux-based systems, servers, and operational applications.
• Execute planned maintenance activities, software upgrades, patching, and network configuration changes.
• Conduct root cause analysis and prepare detailed incident reports and post-incident documentation.
• Maintain accurate operational records, technical documentation, and knowledge base articles.
• Participate in shift-based operations and on-call support rotations to ensure continuous service availability.

Required Qualifications & Skills

• Minimum 3 years of experience in NOC, Network Operations, Telecommunications, ISP, or Enterprise Network Support environments.
• Strong knowledge of TCP/IP networking fundamentals and network troubleshooting methodologies.
• Hands-on experience with Routing & Switching technologies.
• Solid understanding of VLANs, DNS, DHCP, VPNs, and WAN technologies.
• Experience troubleshooting routers, switches, firewalls, and network infrastructure components.
• Experience supporting telecom carrier, ISP, or large-scale enterprise network environments.
• Linux system administration and troubleshooting experience.
• Understanding of Incident Management, Problem Management, Change Management, and Root Cause Analysis processes.
• Experience using network monitoring and observability tools.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent verbal communication, technical documentation, and stakeholder engagement skills.
• Ability to work effectively in a shift-based, high-availability operations environment.

Nice-to-Have Skills

• Experience in railway, transportation, or critical infrastructure environments.
• Knowledge of Positive Train Control (PTC) systems.
• Familiarity with Centralized Traffic Control (CTC) environments.
• Experience supporting Rail Communication Networks.
• Understanding of SCADA and Operational Technology (OT) systems.
• Experience with SolarWinds, PRTG, Nagios, Zabbix, or similar monitoring platforms.
• CCNA certification.
• CCNP certification.
• CompTIA Network+ certification.
• Knowledge of microwave communication and telecom backhaul systems.

Recruitment Pro Tip

For NOC Engineer positions, employers place significant value on practical troubleshooting experience. Make sure your resume clearly highlights incidents you have resolved, network technologies you have supported, monitoring tools you have used, SLA achievements, and any experience managing carrier, ISP, telecom, SCADA, OT, or critical infrastructure environments. Quantifiable achievements demonstrating improved uptime, faster incident resolution, or enhanced network reliability can significantly strengthen your application.