NOC Engineer – 24/7 Transport & IP Networks

China Telecom do Brasil Ltda; Los Angeles (CA); On-site; USD 75,000 - 77,000; Full time

Job summary

China Telecom Americas in Los Angeles seeks a NOC Assistant Engineer to provide 24/7 network monitoring for the transport and data network and to uphold CTA engineering policies.

The role requires a Master’s degree in IT/Engineering/CS, CCNA preferred, and proficiency in English and Mandarin. You will work day, evening, and off-hour shifts, coordinating with global teams to ensure high-quality service.

Qualifications

• Master’s degree in IT, Engineering, Computer Science or related field.
• CCNA certification preferred.
• Experience of transport and IP network is preferred.
• Solid knowledge of computer and telecommunication network.
• Excellent interpersonal and professional communications skills; English and Mandarin required.
• Proficient in Microsoft applications (Word, Excel, PowerPoint, Outlook).
• Ability to work independently and handle multiple priorities and deadlines.
• Ability to work day, evening, and off-hour shifts.
• Flexibility to work with global sales teams in different time zones.

Responsibilities

• On-duty engineer during rotating shifts including daytime, nighttime, and off hours.
• Monitor and maintain Los Angeles POP facility (HVAC, UPS, DC power, fire systems).
• Respond to Transport and IP network monitoring.
• Open tickets with carriers and track status.
• Process customer and carrier trouble tickets per escalation procedures.
• Support CTA as a leading provider of innovative communications solutions.

Skills

English proficiency

Mandarin proficiency

Communication skills

Independent work

Education

Master’s degree in IT/Engineering/CS

Tools

CCNA certification

Microsoft Office

Networking (Transport/IP)

Job description

China Telecom Americas in Los Angeles seeks a NOC Assistant Engineer to provide 24/7 network monitoring for the transport and data network and to uphold CTA engineering policies.

The role requires a Master’s degree in IT/Engineering/CS, CCNA preferred, and proficiency in English and Mandarin. You will work day, evening, and off-hour shifts, coordinating with global teams to ensure high-quality service.