NOC Network Engineer — 24x7 Global Ops

AireSpring; Los Angeles (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

AireSpring seeks an experienced Network Operations Centre engineer to monitor and troubleshoot core network services from Los Angeles. You’ll manage monitoring systems, perform fault isolation, and coordinate with engineering and vendors to resolve issues quickly.

With 5+ years in network operations, you’ll use TCP/IP routing protocols, WAN technologies, and hands-on Cisco/Juniper/Adtran gear. CCNA/JNCIA is required; CCNP/JNCIP preferred.

Qualifications

• 5+ years’ experience in Network Operation is a must.
• Strong knowledge of TCP/IP routing protocols (STP, VRRP, BGP, OSPF, EIGRP) and IPSec.
• Strong knowledge of WAN technologies.
• Hands-on experience with Cisco, Juniper, and Adtran routing, switching, and firewall devices.
• Experience with VOIP, VPNs, and security protocols.
• Experience with SD‑WAN deployment is preferred.
• Certifications such as CCNA or JNCIA are required; JNCIP or CCNP is preferred.
• Strong familiarity with Linux OS/networking.
• Experience with centralized device monitoring and management tools.
• Ability to juggle multiple tasks with strong attention to detail and organization.
• Ability to work in a global, fast-paced environment with limited supervision.

Responsibilities

• Manage and maintain the Monitoring Systems.
• Full fault troubleshooting, problem isolation, and corrective action implementation or escalation to network engineering for assistance.
• Liaising with 3rd party suppliers to troubleshoot problems, perform upgrades, resolve service impacts, manage network changes, and escalate as required.
• Provisioning and configuring core network devices and tools, such as IP assignment, core network configuration, DNS setup, monitoring software for core equipment and software, NNI ports and services, implementing MOPs for controlled core and edge network changes.
• Network equipment build, installation, and configurations.
• Performing and maintaining hardware, serial numbers, security, and configuration audits.
• Writing custom monitoring plugins and configuring bespoke graphing.
• Maintenance of WIKI and technical documentation of processes and procedures used throughout normal operations.
• Development of knowledge and skills in network and system administration.
• Tier 3 escalation point for all core network datacenter services and infrastructure, access network, and AireSpring services.
• Participate in a 24x7 call-out rotation if required.

Skills

TCP/IP routing protocols

WAN technologies

VOIP / VPNs / security protocols

SD-WAN

Linux OS

Monitoring tools

Troubleshooting

Multi-tasking

Team collaboration

Education

CCNA or JNCIA certifications

Tools

Cisco devices

Juniper devices

Adtran devices

Job description

AireSpring seeks an experienced Network Operations Centre engineer to monitor and troubleshoot core network services from Los Angeles. You’ll manage monitoring systems, perform fault isolation, and coordinate with engineering and vendors to resolve issues quickly.

With 5+ years in network operations, you’ll use TCP/IP routing protocols, WAN technologies, and hands-on Cisco/Juniper/Adtran gear. CCNA/JNCIA is required; CCNP/JNCIP preferred.