NOC Engineer — 24/7 Ops, Growth & Benefits

ManpowerGroup Global, Inc.; Austin (TX); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical plan

Dental plan

Vision plan

Health Savings Account

401(k) with match

Weekly pay

Job summary

ManpowerGroup Global, Inc. in Austin, TX is seeking a dedicated NOC Engineer to monitor and support critical network infrastructure in a fast-paced environment.

You will contribute to real-time performance and reliability across enterprise networks. The role requires triage of alarms, incident management, and coordination with vendors, with opportunities to develop technical skills and certifications in a collaborative team focused on continuous improvement and service excellence.

Qualifications

• Hands-on experience supporting network environments such as enterprise, ISP, or service provider networks.
• Experience with real-time monitoring and incident management.
• Familiarity with routing, switching, and security concepts.

Responsibilities

• Monitor network, service, application, and infrastructure platforms in real time to ensure optimal performance.
• Detect, acknowledge, correlate, and prioritize alarms, alerts, and service-impacting events.
• Perform initial triage and impact assessment for various network issues including routing, switching, and security.
• Create, update, and manage incident tickets with accurate and detailed documentation.
• Coordinate incident response activities, including escalation, technical updates, and service restoration efforts.

Skills

Networking basics

Monitoring tools

Incident response

Vendor networks

24x7 ops

Tools

SolarWinds

Spectrum

Splunk

Cisco

Juniper

Nokia

Palo Alto

Job description

ManpowerGroup Global, Inc. in Austin, TX is seeking a dedicated NOC Engineer to monitor and support critical network infrastructure in a fast-paced environment.

You will contribute to real-time performance and reliability across enterprise networks. The role requires triage of alarms, incident management, and coordination with vendors, with opportunities to develop technical skills and certifications in a collaborative team focused on continuous improvement and service excellence.