NOC Engineer

ManpowerGroup Global, Inc.; Austin (TX); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical plan

Dental plan

Vision plan

Health Savings Account

401(k) with match

Weekly pay

Job summary

ManpowerGroup Global, Inc. in Austin, TX is seeking a dedicated NOC Engineer to monitor and support critical network infrastructure in a fast-paced environment.

You will contribute to real-time performance and reliability across enterprise networks. The role requires triage of alarms, incident management, and coordination with vendors, with opportunities to develop technical skills and certifications in a collaborative team focused on continuous improvement and service excellence.

Qualifications

• Hands-on experience supporting network environments such as enterprise, ISP, or service provider networks.
• Experience with real-time monitoring and incident management.
• Familiarity with routing, switching, and security concepts.

Responsibilities

• Monitor network, service, application, and infrastructure platforms in real time to ensure optimal performance.
• Detect, acknowledge, correlate, and prioritize alarms, alerts, and service-impacting events.
• Perform initial triage and impact assessment for various network issues including routing, switching, and security.
• Create, update, and manage incident tickets with accurate and detailed documentation.
• Coordinate incident response activities, including escalation, technical updates, and service restoration efforts.

Skills

Networking basics

Monitoring tools

Incident response

Vendor networks

24x7 ops

Tools

SolarWinds

Spectrum

Splunk

Cisco

Juniper

Nokia

Palo Alto

Job description

Our client, is seeking a dedicated NOC Engineer to join their team. As a NOC Engineer, you will be part of the Network Operations Center supporting critical network infrastructure and services. The ideal candidate will demonstrate strong technical expertise, excellent problem-solving skills, and a proactive attitude, which will align successfully in the organization.

Job Title:

NOC Engineer

Location:

Austin, TX

Pay Range:

What's the Job?

• Monitor network, service, application, and infrastructure platforms in real time to ensure optimal performance.
• Detect, acknowledge, correlate, and prioritize alarms, alerts, and service-impacting events.
• Perform initial triage and impact assessment for various network issues including routing, switching, and security.
• Create, update, and manage incident tickets with accurate and detailed documentation.
• Coordinate incident response activities, including escalation, technical updates, and service restoration efforts.

What's Needed?

• Hands-on experience supporting network environments such as enterprise, ISP, or service provider networks.
• Proficiency with monitoring tools like SolarWinds, Spectrum, Splunk, or similar platforms.
• Knowledge of network technologies including routing, switching, fiber optics, and WAN protocols.
• Experience working in a 24x7 operations environment handling critical incidents and outages.
• Familiarity with OEM/vendor technologies such as Cisco, Juniper, Nokia, or Palo Alto.

What's in it for me?

• Opportunity to work in a dynamic and technologically advanced environment.
• Engagement with diverse and challenging network operations tasks.
• Chance to develop and enhance your technical skills and certifications.
• Supportive team environment focused on continuous improvement.
• Potential for career growth within a reputable organization.

Upon completion of waiting period consultants are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay