Nighttime Kitchen Manager

Chick-fil-A; Billings (MT); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Competitive pay

Leadership growth

Brand experience

Supportive team

Job summary

Chick-fil-A is seeking a Nighttime Kitchen Manager to lead all back-of-house operations from 2:00 PM–10:00 PM, delivering safety, quality, and efficient throughput. You will coach and develop BOH team members, manage inventory and food costs, and ensure seamless collaboration with front-of-house while upholding Chick-fil-A’s standards of excellence and guest focus.

This role emphasizes ownership, lean operations, and a positive, high-energy environment where teamwork is rewarded and growth is

Qualifications

• 2+ years of leadership experience in a high-volume kitchen or restaurant setting.
• Strong understanding of kitchen operations, food safety, and team management.
• Availability to work evenings, weekends, and holidays as needed.

Responsibilities

• Lead BOH operations 2:00 PM–10:00 PM to ensure safety, quality, and throughput.
• Drive throughput and service excellence to minimize wait times while maintaining standards.
• Manage inventory and food costs, proper stock rotation, and waste reduction.
• Coach and develop BOH team, fostering growth, accountability, and operational excellence.
• Coordinate with FOH leadership to ensure seamless kitchen-front collaboration.

Skills

Leadership experience

Kitchen operations

Food safety

Team management

Problem solving

Organization & communication

Job description

Chick-fil-A - Immediate Kitchen Manager Role

Are you passionate about leading a team in a positive, people-focused environment?

Position Overview:

As the Nighttime Kitchen Manager, you are responsible for leading and overseeing all back-of-house (BOH) operations from 2:00 PM – 10:00 PM. You will ensure operational excellence, team development, and a culture of ownership and accountability. Your primary focus will be on prioritizing the fundamentals of kitchen operations, including food safety and quality, delivering excellent service through efficient kitchen throughput, managing food costs and inventory, and leading and coaching the team. This role requires strong leadership, attention to detail, and a commitment to Chick-fil-A’s standards of excellence.

Key Responsibilities:

• Food Safety & Quality: Enforce and maintain strict adherence to Chick-fil-A’s food safety and sanitation standards, ensuring all food is prepared to the highest quality.
• Kitchen Throughput & Service Excellence: Drive operational efficiency to maintain fast, accurate, and high-quality food production, minimizing wait times while upholding Chick-fil-A’s service standards.
• Inventory & Food Cost Management: Monitor inventory levels, reduce waste, ensure proper stock rotation and storage, and take ownership of food cost efficiency.
• Leadership & Team Development: Coach, mentor, and develop BOH team members, fostering a culture of growth, accountability, and operational excellence.
• Kitchen Ownership: Take full responsibility for all kitchen operations during the evening shift, ensuring efficiency, consistency, and quality.
• Communication & Coordination: Work closely with FOH leadership to ensure seamless collaboration between the kitchen and front-of-house.
• Problem Solving: Quickly address and resolve operational challenges to maintain peak performance.
• Performance Monitoring: Track key kitchen metrics (speed, accuracy, quality) and implement improvements as needed.
• Culture & Morale: Foster a positive, high-energy work environment that motivates and engages the team.

Additional Responsibilities:

• Inventory management
• End-of-Month counts and input
• Maintaining accurate transfer logs
• Effective & efficient ordering
• Labor Scheduling
• Maintaining a LEAN production environment
• Coaching, evaluating, and providing accountability for all kitchen Team Members
• Troubleshooting and repairing equipment and facilities
• Ensure all necessary preventative maintenance and cleaning on a per set schedule.

Behavior Characteristics:

• Available to work between 40-45 hours a week
• Allocate at least two hours per week to planning
• Focus on systematically and effectively communicating all Kitchen related goals and success factors to Team Members
• Combine critical thinking and practical leadership to create a culture of innovation
• Effectively coach and give direction
• Intentionally and methodically grow and nurture relationships with the staff
• Be able to connect with a multicultural team
• Align hiring, training, daily practices and evaluation practices with the Vision of the organization and the Thematic Goal for the year
• Enthusiastically and passionately lead the Kitchen team

As a Manager you will:

• Demonstrate a passion for the business and managing the overall operations
• Find, train, develop and recognize the best people
• Manage daily activities to ensure guests receive excellent customer service
• Demonstrate a strong awareness and concern for food quality and safety
• Adjust to multiple demands and shifting priorities

Qualifications & Requirements:

• 2+ years of leadership experience in a high-volume kitchen or restaurant setting.
• Strong understanding of kitchen operations, food safety, and team management.
• Ability to lead, develop, and inspire a team.
• Strong problem-solving skills with a proactive mindset.
• Excellent organizational and communication skills.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Availability to work evenings, weekends, and holidays as needed.

Why Join Us?

• Competitive pay and leadership growth opportunities.
• A values-driven workplace that prioritizes quality, service, and leadership development.
• Hands-on experience in leading one of the most recognized brands in the industry.
• A supportive and collaborative leadership team committed to your success.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.