Kitchen Manager

Chick-fil-A; Oberlin (PA); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Flexible scheduling

Closed Sundays

Scholarship opportunities

Growth opportunities

Leadership development

Job summary

Chick-fil-A is seeking a Kitchen Manager to lead the daily kitchen operations, mentor team members, and uphold Chick-fil-A's culture of service.

You will ensure fast, courteous guest service, food safety, and operational excellence while coordinating with senior leadership.

Strong people skills, teamwork, reliability, and the ability to thrive in a fast-paced restaurant are essential; prior leadership experience is a plus.

Qualifications

• Ability to work in a team environment with shared ownership and responsibility.
• Reliable transportation.
• Ability to work in a fast-paced environment.
• Strong people skills with a desire to serve Team Members.
• Strong commitment to superior customer service.
• Ability to manage Team Member behavioral and performance issues.
• Prior leadership experience preferred but not required.
• Spanish or another language is a plus but not required.

Responsibilities

• Lead daily operations of the assigned shift.
• Troubleshoot staffing for the shift.
• Provide fast and accurate service during the assigned shift.
• Communicate and troubleshoot issues with fellow managers.
• Hold team accountable to handbook and culture standards.
• Keep a clean and safe working environment.
• Oversee systems and processes in the kitchen.
• Conduct 1:1 coaching with Assistant Managers to workshop execution of Chick-fil-A's goals and vision.

Skills

Leadership

Teamwork

Customer service

Communication

Problem solving

Spanish (optional)

Job description

A Kitchen Manager is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant’s heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. They are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence. A Kitchen Manager’s two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Kitchen Managers lead by example first and set the tone that others will follow.

PLEASE NOTE: If a candidate has never worked for/in a Chick-fil-A restaurant before, they will almost certainly need to work as a team member for at least 90 days before being considered for a leadership position.

Kitchen Manager Responsibilities:

• Lead/oversee daily operations of assigned shift
• Troubleshoot staffing for the shift.
• Provide a fast and accurate service during assigned shift.
• Communicate and troubleshoot issues with fellow managers.
• Hold team accountable to handbook and culture standards.
• Keep a clean and safe working environment.
• Oversee systems and processes in the kitchen
• Having 1:1's with Assistant Managers to workshop and explain execution of Chick-fi-A's goals and vision

Qualifications and Requirements:

• Ability to work in a team environment with shared ownership and responsibility
• Reliable transportation
• Ability to work in a fast-paced environment
• Strong people skills with a desire to serve Team Members
• Strong commitment to superior customer service
• Ability to manage Team Member behavioral and performance issues
• Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.
• The ability to speak Spanish or another language in addition to English is not required but is preferred.

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay

Chick-fil-A LIndle Road is an EEO employer.

Working at a Chick-fil-A® restaurant is more than a fast food job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who want to invest in the future of their Team Members and give back to their communities.