Kitchen Manager

Chick-fil-A; Town of German Flatts (NY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Retirement contributions

Free meals during shifts

Sundays off

Leadership development

Job summary

Chick-fil-A in Town of German Flatts is seeking a Kitchen Manager to lead daily restaurant operations, inspire the team, and ensure a consistently high level of service and execution. You will work alongside other leaders to drive sales, coach team performance, manage inventory and costs, and uphold operational excellence.

You will lead and develop teams, foster a culture of hospitality, and ensure the highest standards in food quality and guest experiences in a fast-paced environment.

Qualifications

• Experience managing teams in fast-paced service environments.
• Track record of improving operations, guest service and efficiency.
• Ability to coach and develop staff to deliver hospitality excellence.

Responsibilities

• Oversee daily kitchen and restaurant operations, ensuring high-quality food and guest experiences.
• Coach and manage teams of 10+ to maintain excellence in service, speed, and cleanliness.
• Lead opening/closing shifts with smooth handoffs and strong team alignment.
• Train and develop team leaders and members through feedback and coaching.
• Monitor labor, food costs, and inventory to support sustainable growth.
• Uphold high standards of appearance, timeliness, and professionalism.

Skills

Team leadership

Operations management

Guest service

Coaching

Labor cost control

Job description

Lead with Excellence in a High-Performance Environment

At Chick-fil-A, we don’t just serve food; we serve people with excellence, compassion, and purpose. We are looking for experienced, people-first leaders to help build strong teams and deliver exceptional service. If you have managed teams, delivered results, and love creating great guest experiences, we want you on our leadership team.

Role Overview

As a Chick-fil-A Kitchen Manager, you will lead daily restaurant operations, inspire and develop your team, and ensure a consistently high level of service and execution. You will work alongside other leaders to drive sales, coach team performance, manage inventory and costs, and uphold operational excellence. This role is ideal for experienced managers with a background in fast-paced hospitality environments such as restaurants, hotels, or catering operations.

What You’ll Do

• Oversee restaurant operations, including kitchen execution, guest service, and shift leadership
• Manage and coach teams of 10 or more to achieve excellence in food quality, speed, hospitality, and cleanliness
• Lead and support opening or closing shifts while ensuring smooth handoffs and team alignment
• Train and develop team leaders and team members through consistent feedback and coaching
• Monitor labor, food costs, and inventory to support sustainable growth
• Enforce high standards of appearance, timeliness, and professionalism
• Collaborate with directors to set goals, analyze performance, and celebrate winsRepresent Chick-fil-A’s values in the restaurant and in the community

What We’re Looking For

• Minimum of 2 years of experience managing teams in restaurant, hotel, or catering environments
• Strong track record of results in operations, team leadership, and customer service
• Ability to handle high-volume, fast-paced work with a calm and solution-focused mindset
• Natural leader who coaches, holds high standards, and leads by example
• Flexible availability including early mornings, evenings, and weekends
• Commitment to developing others and delivering excellent hospitality

Who Thrives in This Role

You will excel in this role if you are a confident leader who takes initiative, thinks critically under pressure, and genuinely enjoys leading people. You have likely managed restaurant shifts, directed catering teams, or overseen hospitality staff and are ready to bring that expertise into a values-driven, people-focused brand.

Compensation & Benefits

• Health, dental, and vision insurance
• Paid time off and retirement contributions
• Free meals during shifts
• Sundays off
• Ongoing leadership development and career advancement
• Positive and supportive work environment

Additional Details

• Job Type: Full-time or Part-Time
• Expected Hours: 25 to 45 hours per week
• Saturday Availability is required.
• Commute: Must be able to reliably commute or relocate prior to start date

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.